What happened??? 
Last Friday, I purchased my new camera (D7K) from South Asia Computer Ptd Ltd. So, I started to take photos with my familys by using this new toy. Im very happy about it.
On Sat & Sun during the shoot, sometime on & off I find that I unable to select the autofocus mode ( Press the AF-mode button and rotate the main command dial). I need to off the power to restart the camera or rotate the focus mode selector from AF back to M as well back to AP (numbers of time), then I able to select the autofocus mode:thumbsd:
So yesterday before lunch, I called the Nikon Service Centre (NSC) service hot line and a guy by the name of Mr Freddy Choo (Technical Support Excutive) picked up my call. After listened to my story and he suggested me to bring down the camera to NSC for checking. I also told him that I able to drop by during lunch time but is a bit rush for me and I need the camera urgently for next week appointment. He then ask me wherether can I drop by after lunch time and I may look for him at the NSC. He will assist me in checking the system (D7K).:thumbsup:
Nevertheless, I'll quickly apply leave and rush down to the NSC to look for him (without Q UP);p. At the NSC he inspected / checked my camera and he did tried to restart / rotate the focus mode selector and restoring the default settings,
BUT ALL FAILED.
At that time I also discovered that my camera had some hot pixel and he suggested me to send in the camera for checking cum repair the focus mode function, as for the hot pixel he claim that after remapping the hot pixel might not able to remove it. I rejected his suggestion and I requested him (Nikon) to give me a letter (black & white), to proof that the camera has 2 main faults (camera fault and not due to damage), sothat I can go back to South Asia Computer Ptd Ltd for exchange / refund.
As I need the letter urgently because yesterday is Friday (less then 7 days of purchase), sothat I can go back to the shop (b4 the shop close on Friday) to exchange the camera. About 10 min later , Mr Freddy Choo informed me that he unable to offen me the letter and he suggested that I bring back my camera 1st, he will informed the sale dept to follow up my case and Monday he will give me a call to fix appointment for exchange the camera and
he also inform me not to be worry about the 7 day exchange policy
THIS IS WHAT WE WANT, A CARE SERVICE MAN FROM NIKON. But, I still need to wait for his call on Monday..:sweat: lets pray hard.
