Items From DD Electronics


I think they are selling grey sets. Their canon stuff seems more expensive than the local sets you can get in funan. Their tamron stuff is worse when you consider that local set at funan is not only cheaper, but come with extra 2 years warranty from JEL.

just checked the website, they're selling 50D for $1,072 currently. if i'm not wrong there's 2% rebate if paying by cash, meaning it's about $1,050 for a grey set with 1yr shop warranty... care to share which shop in funan, or anywhere else for that matter, sells cheaper?
 

anyway to me there's no difference in the quality of a grey set and a local set i.e. grey sets aren't more prone to failing just because they are export sets. its the same whether you buy a 7D in singapore or in hk or in usa.

i'm more concerned about whether they (dd electronics) honour their shop warranty. anybody has any experience w.r.t. sending faulty products back to them? do they service it promptly or drag their feet/blame on user negligence etc etc?
 

this shop say if u buy a canon lens, is the warranty from canon or from the shop itself...

seems like not local sets leh... the lenses..

anyone know?
 

this shop say if u buy a canon lens, is the warranty from canon or from the shop itself...

seems like not local sets leh... the lenses..

anyone know?


http://www.clubsnap.com/forums/showpost.php?p=6341866&postcount=24

Please note that to claim international warranty, you need to produce a proof of purchase from an authorized dealer. If the receipt provided is not from an authorized dealer, Nikon or Canon has the right to refuse any warranty work.
 

before i never bother whether is grey set, and so far none of my lens or camera have problems, but now i am worried, recently bought a HTC phone from Sim Lim Sq, after checking few shops, the one with local warranty just $50 more, so i choose to pay abit more, 2mths of usage, the phone reboot by itself various time and finally reset itself into factory setting 3 times in a day...so i send by to HTC and they replaced the motherboard FOC, thank goodness i pay for warranty set...
 

before i never bother whether is grey set, and so far none of my lens or camera have problems, but now i am worried, recently bought a HTC phone from Sim Lim Sq, after checking few shops, the one with local warranty just $50 more, so i choose to pay abit more, 2mths of usage, the phone reboot by itself various time and finally reset itself into factory setting 3 times in a day...so i send by to HTC and they replaced the motherboard FOC, thank goodness i pay for warranty set...

yup i agree. i bought a lens in hong kong tin cheung that time, they sold the grey set only 200hkd cheaper than the international wty set so of course i paid more for the int'l wty.

however if it's a few hundred sgd, it's very tempting................ tough choice haha. that's why like i said above, it'll be great if anyone who has dealt with dd elect. in terms of warranty can share his experience with us.
 

yup i agree. i bought a lens in hong kong tin cheung that time, they sold the grey set only 200hkd cheaper than the international wty set so of course i paid more for the int'l wty.

however if it's a few hundred sgd, it's very tempting................ tough choice haha. that's why like i said above, it'll be great if anyone who has dealt with dd elect. in terms of warranty can share his experience with us.

yup agree.. i went to the website and wow... BIG discounts.. if they honour their shop warrantee and sell original canon products ..then it will be really the shop to buy from..
 

I'm curious about their "Extended Warranty" Scheme, anyone knows which insurance company they are using ?
 

Their website only states pick up point for your purchases

76 South Bridge Road
#02-0 - Merchants Building
Singapore 058706

I walked in and bought a Tamrac bag from them before but of course, I called and email them to check for stock first. The price for the bag was really good!
 

yup good prices for some items if you do some research.

i just need some assurances on the shop warranty. but if i can't find a better deal on BnS i'll just screw it and buy from dd next week :)
 

yup good prices for some items if you do some research.

i just need some assurances on the shop warranty. but if i can't find a better deal on BnS i'll just screw it and buy from dd next week :)

Good point there. Some DD prices are even better than prices at BnS section. Instead of buying a non-warrantied item at BnS, why not get it from DD, they come with shop warranty
 

Looking at the timing of responses, profile of "askers" and "answerers" .. This thread reeks heavily of viral marketing ... :rolleyes::rolleyes::rolleyes:

It really look to me there is some viral marketing here. :(

I wonder why people are still buying from local retailers like SLRR, TK, AP and CP if DD Electronics is cheap and grey set is as good. I don't think there is a queue outside DD Electronics store everyday??? I think one need to do it own research on buying grey set and make inform choice. I don't think anybody with the right frame of mind will buy retail and then benchmark their resale value again grey set price, B&S forum have been around along time, buyers are no fool.
 

It really look to me there is some viral marketing here. :(

I wonder why people are still buying from local retailers like SLRR, TK, AP and CP if DD Electronics is cheap and grey set is as good. I don't think there is a queue outside DD Electronics store everyday??? I think one need to do it own research on buying grey set and make inform choice. I don't think anybody with the right frame of mind will buy retail and then benchmark their resale value again grey set price, B&S forum have been around along time, buyers are no fool.

if u checked through the post no body said that all the stuff they sell is cheaper than legit stuff but some of them is priced almost the same or a bit higher as used one on BnS section with the advantage of "new" + 12 months shop warranty, i don't think it's realy a problem for some people on getting a grey stuff as long as it work like it suppose to(it's not like their selling fake chinese stuff) and above all got warranty on it, so once again it depends on the person that decide to buy it, no point in bashing the store or grey stuff, they exist for a reason, to confuse the lot of you lol :p
 

It really look to me there is some viral marketing here. :(

I wonder why people are still buying from local retailers like SLRR, TK, AP and CP if DD Electronics is cheap and grey set is as good. I don't think there is a queue outside DD Electronics store everyday??? I think one need to do it own research on buying grey set and make inform choice. I don't think anybody with the right frame of mind will buy retail and then benchmark their resale value again grey set price, B&S forum have been around along time, buyers are no fool.

if u checked through the post no body said that all the stuff they sell is cheaper than legit stuff but some of them is priced almost the same or a bit higher as used one on BnS section with the advantage of "new" + 12 months shop warranty, i don't think it's realy a problem for some people on getting a grey stuff as long as it work like it suppose to(it's not like their selling fake chinese stuff) and above all got warranty on it, so once again it depends on the person that decide to buy it, no point in bashing the store or grey stuff, they exist for a reason, to confuse the lot of you lol :p

Don't be too quick to get defensive and brand the comment as "bashing the store". I think the comment is only trying to point out one should not be ignorance when deciding buying grey or retail.

I think everybody are welcome to spend their hard earn money whichever way they want, save a few bucks buying grey or peace of mind going for retail, it is all a matter of choice.

I beginning to believe the notion of "viral marketing" that is going on here. Learn a new vocab today.
 

I am not associated with ddelec. and I found out about them only around 3 days or so ago.

First, parallel imported goods are equal to the directly imported goods in making and quality, no difference at all, both come from same factory, the accessories might be different though depending for which region it was made for. The difference is that parallel imports are distributed outside the authorized network; that is all. It also does not mean the goods are stolen. Problem is, however, the warranty, since the manufacturer/authorized dealer/authorized customer support will not recognize the item as covered under the manufacture’s warranty scheme in the country the parallel imported good was sold (but not intended to be sold in by the manufacturer). Here a shop warranty will come into play. I suppose that the shop owner will internally deal with the distributor he got the goods from as regards any warranty matters. That may be an advantage if e.g. the distributor does not have the means/facilities to repair the broken item and thus might just simply replace it with a new one. And in this context comes my question: has anyone here made some first hand experience with an RMA with this shop? How long did it take and was the item repaired or replaced?

Cheers.
 

I am not associated with ddelec. and I found out about them only around 3 days or so ago.

First, parallel imported goods are equal to the directly imported goods in making and quality, no difference at all, both come from same factory, the accessories might be different though depending for which region it was made for. The difference is that parallel imports are distributed outside the authorized network; that is all. It also does not mean the goods are stolen. Problem is, however, the warranty, since the manufacturer/authorized dealer/authorized customer support will not recognize the item as covered under the manufacture’s warranty scheme in the country the parallel imported good was sold (but not intended to be sold in by the manufacturer). Here a shop warranty will come into play. I suppose that the shop owner will internally deal with the distributor he got the goods from as regards any warranty matters. That may be an advantage if e.g. the distributor does not have the means/facilities to repair the broken item and thus might just simply replace it with a new one. And in this context comes my question: has anyone here made some first hand experience with an RMA with this shop? How long did it take and was the item repaired or replaced?

Cheers.

interested in knowing this too
 

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