avsquare
Senior Member
I too have similar experience at csc. The counter staffs need to know that the equipment they are handling, belongs to the customers. They ought to exercise care and caution when handling them, be it a 550D or 1DsMK3.
I really hate it when they walk around the service centre with the camera body, less the body cap.
Seriously.
They walked around with my 24-70L without both the front and rear lens cap when I sent it in this week too. I had some issues with the filter sleeve, so front cap off is ok. but REAR lens cap off? They should know that they could potentially damage the rear lens element and the contact points when they place the rear on the table, without the cap. Lol and some of them do own DSLRs themselves.