Minolta free service for CCD problem

[Drudkh]

agreed...personally I think Canon's after sales service are good. But that's at the cost of higher "upfront" capital cost as compared to places like HK (which I have no doubt service standards should be similar)

Would you prefer to pay for your AS on cam or for multiple IS on lenses? And only "L" lens are "good"... the consumer lenses sometimes CMI.

Frankly speaking, Minolta G lenses (no IS) pricing are almost equivalent to Canon's L IS.

 

[excezz]

Circular states for US as well:

http://www.imaging-resource.com/NEWS/1128800251.html

Any news from KM singapore regarding the change in their policy yet? This is a global product, not your "Made in your local country" kind like Coke or sumthing like that. Hence, why isnt KM singapore doing about it? Coz they're slow i guess...

 

[Drudkh]

Circular states for US as well:

http://www.imaging-resource.com/NEWS/1128800251.html

Any news from KM singapore regarding the change in their policy yet? This is a global product, not your "Made in your local country" kind like Coke or sumthing like that. Hence, why isnt KM singapore doing about it? Coz they're slow i guess...

If there's no instructions from KM's HQ, they also can't do anything.

 

[BBTM]

If there's no instructions from KM's HQ, they also can't do anything.

Complain to all HQ. :angry:
We pay for the camera, the repair cost and now, it is their problem and they sit there doing nothing? I will be more mad if I changed my CCD when it spoilt as I sure wouldn't get back my $. Lucky that I decide not to repair and also, learn that CCD spoilt is a known problem. Now oversea got FOC repair n local not yet. I wonder how can Singapore be good in service??? :nono:

 

[DEADMETAL]

I guess we juz have to give them alittle more time, this thing is quite serious, the whole world is talking about it so I doubt they will play around with it.

 

[BBTM]

I guess we juz have to give them alittle more time, this thing is quite serious, the whole world is talking about it so I doubt they will play around with it.

Complain to CASE or write in to paper, they sure do something one. Involving 2 BIG well known companies, sure one of them want face one. ;p :bsmilie:

 

[Drudkh]

still no email reply from my complaint.

 

[BBTM]

still no email reply from my complaint.

By next week, no reply, start to plan action liao. Keep this thread alive is one. Hope not becos of this, SG service drop................ :thumbsd:

 

[hafele]

Write to press is sth we can do ... IF they still no action in the coming week.

Need someone who is good in English loh ..... ;p

 

[BBTM]

Just thought of it. No wonder when I say my 7i having CCD problem, some claim their 5 n 7 having no problem after so long use. Flare A1 CCD have problem in one year, local KM sure MUST replace the CCD for us FOC else we complain to CASE!

 

[BBTM]

Write to press is sth we can do ... IF they still no action in the coming week.

Need someone who is good in English loh ..... ;p

Not me, maybe Drudkh. My english half bucket H2O one :bsmilie: Btw, I think press would edit your post before they post it. Now thinking which press make BIG impact? :bsmilie: :think:

 

[denizenx]

Write to press is sth we can do ... IF they still no action in the coming week.

Need someone who is good in English loh ..... ;p

can write to digital life

 

[Del_CtrlnoAlt]

Write to press is sth we can do ... IF they still no action in the coming week.

Need someone who is good in English loh ..... ;p

i think tis doesn't concern sg as a whole... if u complain about services rendered at those Lucky Plaza, Sim Lim Square, those shops operated by Singaporeans, ya... u will get results... but to use press against a foreign MNC... dun think will work, the press also might be liable if your statement is untrue... and alot of verification need to be done, else become SPH kena owned...

NKF : SPH - 0:1
KM : SPH - 1:0

:bsmilie:

 

[BBTM]

i think tis doesn't concern sg as a whole... if u complain about services rendered at those Lucky Plaza, Sim Lim Square, those shops operated by Singaporeans, ya... u will get results... but to use press against a foreign MNC... dun think will work, the press also might be liable if your statement is untrue... and alot of verification need to be done, else become SPH kena owned...

NKF : SPH - 0:1
KM : SPH - 1:0

:bsmilie:

:nono:
At least we voice out and there are a lot of ppl yet don't know this piece of news. Poor them and the person (who writes in), helped them one way or another.

 

[excezz]

:nono:
At least we voice out and there are a lot of ppl yet don't know this piece of news. Poor them and the person (who writes in), helped them one way or another.

Yeah, think thats a good idea considering how many ppl own digicams, not all would have access to this kind of news and they're in the dark about why their cams are failing them for no apparent reason. They might just take it down to bad luck or how things arent made like they used to, both which arent the case.

 

[BBTM]

GOOD NEWS!

http://konicaminolta.com.sg/releases/2005/1014_01_01.html

HAHA! I am going on monday, Yippe! :thumbsup:

 

[BBTM]

Early bonus for most of us. $250, not cheap, can add another $250 for a KM flash (5600). YIPPE again. (Seem like this post is working ;p )

 

[BBTM]

No one post reply har? Strange leh. Or didn't see this posting? Want to start new thread, wait admin :angry: , heh heh! ;p

 

[BBTM]

Nikon is better. Got this sentence from their repairing policy. Wonder KM will do that or not? :think: :dunno:

"In addition to repairing this problem free of charge, Nikon will reimburse the cost of repairs to those users who have already paid to have this problem corrected."

 

[Del_CtrlnoAlt]

Thank you for your continuous patronage of Konica Minolta products.
Konica Minolta has recently discovered a problem with some of its digital cameras manufactured between October, 2002 and March, 2004.
The following products may be affected :
DiMAGE 7i/7Hi,A1,Xt,Xi,X20,S414,F300
A manufacturing error with the camera's CCD can affect the live and recorded image. The image appears blurred and colors are unnatural.
Konica Minolta will repair free of charge any of the models listed above that are affected by this malfunction.
Please contact us at the following address if you own any of these models with above problems:

eh my D7D always seem to look unnatural, can i get a CCD replacement? ;p