KM or Sony service center?

[smtan24]

Called Sony today about my camera. They don't seem to know when it will be ready. Guess I'll have to wait.

 

[smtan24]

Talked to Sony again they put me to their engineer. He took a look at the camera and siad he do the cleaning and should nothing major hapen I should get the camera back by Friday.

 

[smtan24]

Got a call from them my camera is back. I better bring a lens to check if everything is OK.

 

[zcf]

good to know that, can see you miss your camera very much. Wonder it make your wife jealous or not.

 

[smtan24]

good to know that, can see you miss your camera very much. Wonder it make your wife jealous or not.

Just a little.:think:

 

[smtan24]

Got my camera back. There clean all the dirt out.

 

[zcf]

one thing, do they charge?

 

[smtan24]

one thing, do they charge?

No charge the camera's under warranty. Can't see any speck on the view finder and at F16 the sensor looks clean.

 

[dr34mc4st3r]

hey good for ya..now i'm tempted to send my camera in for cleaning too..haha

 

[smtan24]

Saw a guy at the service center sending in his Dynax 5 with lens for cleaning. Saw his lens a 75-300mm lens. It was badly infected with fungus. Told the guy don't bother to get it clean it would be more cost effective to buy a new lens.:cry:

Sad for him though he told he bought it some time ago but only started using it. Lesson learnt always get a dry box or use silica gel.:think:

 

[jsbn]

Think I'll send my D5D and kit lens in for cleaning after this weekend's shoot.

Been under snow, rain and sea sprays. Fortunately, the last I'd checked, its not dead.. yet. I wonder how long can I abuse it as a travel cam before it goes up the lorry.

 

[Del_CtrlnoAlt]

Saw a guy at the service center sending in his Dynax 5 with lens for cleaning. Saw his lens a 75-300mm lens. It was badly infected with fungus. Told the guy don't bother to get it clean it would be more cost effective to buy a new lens.:cry:

Sad for him though he told he bought it some time ago but only started using it. Lesson learnt always get a dry box or use silica gel.:think:

so affected that u from far can see fungus? u sure its not mushroom? :bsmilie:

 

[jsbn]

Maybe the spider web all over the lens liaoz. :bigeyes:

 

[smtan24]

so affected that u from far can see fungus? u sure its not mushroom? :bsmilie:

The front element fungus when he let me look. Also the rear element. From the looks of it I think the fungus has gotten in between the 2 sandwich front element. Lens condem already.:nono:

 

[Del_CtrlnoAlt]

The front element fungus when he let me look. Also the rear element. From the looks of it I think the fungus has gotten in between the 2 sandwich front element. Lens condem already.:nono:

ask him to put in a piece of bread... maybe can have mushroom the next time he use it...

 

[jsbn]

No nit to go NTUC buy mushrooms when he needs it.

All kindsa colour and pattern one.... Got eat liaoz lao sai, hallucinate, or listen music can shake head one. ;p

 

[yeocolin]

Camera is up and running. Yeah!

The turnover time with Sony is quite fast. The rate limiting step is actually the time of delivery of camera to the KM technician, which took 2 days. Once the technician receives it, the valuation and servicing took only 2 days where the 2nd day, the camera is already at the service centre.

All in all, I sent in camera on Sunday night, received call to pick up camera on Thu morning. They helped clean up my mirror too.

 

[smtan24]

Camera is up and running. Yeah!

The turnover time with Sony is quite fast. The rate limiting step is actually the time of delivery of camera to the KM technician, which took 2 days. Once the technician receives it, the valuation and servicing took only 2 days where the 2nd day, the camera is already at the service centre.

All in all, I sent in camera on Sunday night, received call to pick up camera on Thu morning. They helped clean up my mirror too.

Wow that's fast. They took a week on mine and that was with me bugging them.

 

[kelster]

Hey all...jus wanna comment a lil on the experiance i had at the Sony Service centre...I damaged the hotshoe on my 5600HS and send it in at the SSC at Wisma on the 25th May. The guy was pretty friendly and took me all of 15 mins to write up the forms and stuff...By the following Tues (30th May) I received a call frm them saying that the repair gonna cost me ard 80bucks to replace the hotshoe (yipee...was afraid can't repair...now this flash velly rare liaoz...)...Got another call today (1st Jun) tat my flash is repaired and ready for collection...so all in all...only took 1 week to send in and repair...

Great job Sony...you've got urself a happy customer...will make my way down later to collect back my prized flash...heh...

 

[zcf]

Hey all...jus wanna comment a lil on the experiance i had at the Sony Service centre...I damaged the hotshoe on my 5600HS and send it in at the SSC at Wisma on the 25th May. The guy was pretty friendly and took me all of 15 mins to write up the forms and stuff...By the following Tues (30th May) I received a call frm them saying that the repair gonna cost me ard 80bucks to replace the hotshoe (yipee...was afraid can't repair...now this flash velly rare liaoz...)...Got another call today (1st Jun) tat my flash is repaired and ready for collection...so all in all...only took 1 week to send in and repair...

Great job Sony...you've got urself a happy customer...will make my way down later to collect back my prized flash...heh...

Good to know that. I shall be there sometime this week or next week for my lens .