Very wicked. I was in my teens then. Playful mah.simon80 said:not wicked meh ? :devil:
Very wicked. I was in my teens then. Playful mah.simon80 said:not wicked meh ? :devil:
funksoulava said:Annoyed by his rude behaviour, I asked the members to leave without doing anything.
Astin said:U treat the restaurant as yr playground? "Come lets move the tables here and there...". Honestly I dont see this type of things happen in other countries except Singapore leh...
LittleWolf said:So you had a simple way to settle the situation, but chose to escalate it. Worse, instead of acting only on your behalf, you tried to get others to ignore the instructions of the waiter (who, like it or not, acts on behalf of the restaurant and has a higher authority than you when it comes to the dos and donts on the premises.) What exactly are you complaining about?
Hmm.... Not say I wanna shoot bullets but.... Other countries do wad, Singapore muz follow? :embrass:
We can certainly learn frm some of their good habits (like clearing our own trays after we're done, occupying smaller spaces when we're eating alone instead of occupying a 4-seater, etc), but I dun see anything wrong with shifting tables. :dunno:
funksoulava said:An elderly worker there shouted at us to separate the tables and move them back to their original places.
...
Annoyed by his rude behaviour, I asked the members to leave without doing anything.
Deadpoet said:What higher authority? Are we in a temple???
For crying out loud, the highest authority ina restaurant (a service industry) is the customer!
On what grounds did this elderly waiter stood to yell at a customer. Never, never, can a waiter yell at the customer, nomatter how wrong the customer is.
How else do you think the OP should act?
LittleWolf said:So you had a simple way to settle the situation, but chose to escalate it. Worse, instead of acting only on your behalf, you tried to get others to ignore the instructions of the waiter (who, like it or not, acts on behalf of the restaurant and has a higher authority than you when it comes to the dos and donts on the premises.) What exactly are you complaining about?
evq said:Do they shout at their customers if their customers did not return the trays?
funksoulava said:If I 'chose to escalate it' I would've written directly to the Straits Times Forum Page without first posting it here and hearing from the rest.
If you have difficulty understanding my post, let me summarise it for you. I am saying that the staff was rude in shouting at and demanding us to re-position the tables when a nice approach would have gotten the job done.
Put yourself in my position and tell me what you would have done. Swallow the shouting and re-position the tables with your tail between your legs?
oic. It is always adviced & wise to follow the culture of that country tat u are visiting.madmacs said:maybe they wont shout...but someone i know got firmly spoken too when he forgot to leave a tip :bsmilie:
So bad? I'd like to give it a try. :think:Eyesthruthelens said:Interesting, I experiences similar BAD treatment when I first visited the National Library branch last week..
I was there with my kids and wife -- it was around 8pm for dinner..
When I reached there, I was looking for baby chair.. and so I asked the waitress if they have any baby chair for my younger son..
and the reply was.. "it's there over the entrance.." and point to the entrance and walk away..
Is this Good service??
No more Hans at National Library for me from then onwards.. :thumbsd:
Sorry to OT a bit. But our friend LW here is exactly why service standard here in Singapore is pathetic. Why, because as customer we do not demand the service, as customer we feel that the elderly waiter is proxy for management and therefore speak on behalf of god.LittleWolf said:The waiter acts as a proxy for the proprietor, who in turn makes the house rules. As a guest, you have to comply. If not, that's called breach of peace.
This may be buzzword compliant, but it is nonsense. Otherwise customers could demand, by their "highest authority", to have the finest food and service for free. Good service requires mutual respect on bothe the service provider's and the customer's side.
Have you heard about two wrongs not making a right?
Duh... comply with the request. If you don't agree, you can talk/complain to the management. But simply refusing to comply is enough in other places for getting police assistance to get you forcibly removed and, possibly, into a court. If you fuel the fire by asking others to follow your example could be interpreted as instigation to riot.
Deadpoet said:Sorry to OT a bit. But our friend LW here is exactly why service standard here in Singapore is pathetic. Why, because as customer we do not demand the service, as customer we feel that the elderly waiter is proxy for management and therefore speak on behalf of god.
How else can service industry excel if customer is not king? God forbid, such attitude, I wish the "Integrated Resort" (itself an oxyrorom name) good luck and god bless. It will need it!
Deadpoet said:How else can service industry excel if customer is not king? God forbid, such attitude, I wish the "Integrated Resort" (itself an oxyrorom name) good luck and god bless. It will need it!
Deadpoet said:Sorry to OT a bit. But our friend LW here is exactly why service standard here in Singapore is pathetic.