Why compare to jap when we r not getting what they been paid. Except our passp
I just got back from Japan and was looking at how the people there work.
It really struck home what our government was trying to say about productivity seeing how they managed their restaurants.
They can have ONE SINGLE guy running a whole yoshinoya... people will order using vending machines. That guy will take their order slips, prepare the food, pour the drinks, clear the table and still have the time to shout thank you after every customer left.
You NEVER seen this in singapore.
Look at the fast food places in singapore. I was trying to order something from Popeyes AMK in the afternoon non-peak. There was like a single queue of like 3 people in front of me. The whole queue was so slow because there is only one person serving (taking her own sweet time) while 4 other employees are chatting in the at side. I am not sure if it is their afternoon break time but it just does not make sense. In the end it was so slow that I just gave up.
I have seen KFC waitresses in Japan, even when there is no customer, they do not stop working. They will clean up the shop, tidy the table, greet passerbys, etc. It is really remarkable how hard they work. This standard is CONSISTENT no matter where you go in Japan. It is the norm rather than the exception.
Do I want to raise my productivity to that level???? probably not...
PS: Actually the times I see such SQUEEZE in japan trains during peak hours is when they have a suicide case causing delays. which is pretty often...