Singtel Broadband Problems AGAIN!!!!!!

[LOTUSfairy]

that's why ppl like me are still in the office trying to coordinate workarounds to our Taiwan office. dunno if i shd laugh, its been one crazy day :sweat:

Satay, i didn't mean to be harsh but thats reality. from the postings i've seen it seems we're all hell-bent on whacking our ISPs and no one actually pays attention to reading even a few past threads before shooting their mouths off. as much as i don't care for our ISPs as a personal user, this situation is really out of anyone's hands until the cables are repaired. so any amount of griping isn't going to do anything for anyone. so i say again, live with it. maybe its a sign for everyone to spend more time with their cameras

haiz..(eekk my "h" key is working here). i use msn hotmail to send mail.....
i cannot type the letter "h". I thought my keypad spoilt...but tried here, can leh...
h h h h h h h.....ekkkk..

 

[satay16]

haiz..(eekk my "h" key is working here). i use msn hotmail to send mail.....
i cannot type the letter "h". I thought my keypad spoilt...but tried here, can leh...
h h h h h h h.....ekkkk..

dot dot dot.........

 

[Octane69]

that's why ppl like me are still in the office trying to coordinate workarounds to our Taiwan office. dunno if i shd laugh, its been one crazy day :sweat:

Satay, i didn't mean to be harsh but thats reality. from the postings i've seen it seems we're all hell-bent on whacking our ISPs and no one actually pays attention to reading even a few past threads before shooting their mouths off. as much as i don't care for our ISPs as a personal user, this situation is really out of anyone's hands until the cables are repaired. so any amount of griping isn't going to do anything for anyone. so i say again, live with it. maybe its a sign for everyone to spend more time with their cameras

The reason we all wack out isp is cos this has happened before without the quakes n stuff.. so what do we expect to do... n singaporean favourite pastime is complain mah:bsmilie: wads more all the overseas sites cannot enter liao... so can only kill time here only... ;p

 

[richliow]

This explains why there is no internet today for some sites.
Asia quakes damage cables; Internet, banks affected
SINGAPORE - Telecommunications around Asia were disrupted on Wednesday, slowing Internet services and hindering some financial transactions, after earthquakes off Taiwan damaged undersea cables.
Six submarine cables had been knocked out by the earthquakes, KT Corp, South Korea's top fixed-line and broadband service provider, said in a statement.
'Twenty-seven of our customers were hit, including banks and churches,' a KT spokesman said. 'It is not known yet when we can fully restore the services.'
Banks in Seoul said foreign exchange trading had been affected.
'Trading of the Korean won has mostly halted due to the communication problem,' said a dealer at one domestic bank.
The main quake, measured by Taiwan's Central Weather Bureau at magnitude 6.7 and at magnitude 7.1 by the US Geological Survey, struck off Taiwan's southern coast at 1226 GMT on Tuesday. Two people were killed.
PCCW, Hong Kong's main fixed-line telecoms provider, said several undersea cables it part-owned had been damaged.
'Data transfer is down by half,' a spokesman said, slowing Internet access.
Some disruption was also reported in the Tokyo currency market, but the EBS system, through which much dollar/yen trading is conducted, appeared to be working, traders said.
The fibre-optic cables damaged by the quakes are run jointly by KT and foreign partners. KT is providing telephone services through alternative lines but has not restored broadband services offered to some clients, the spokesman said.
KDDI Corp, Japan's second-largest telecoms company, said communications along submarine cables out of Japan went through Taiwan before reaching Southeast Asian countries, which was leading to disruption.
But KDDI said communications were unlikely to break down completely since there were alternative lines.
Singapore Telecommunications, Southeast Asia's top phone company, said some customers were suffering slow access to Internet pages and other data.
But it said traffic was being diverted and repair work was in progress, adding: 'Our submarine cables linking to Europe and the US are not affected.'
Singapore's second-largest telecoms firm, StarHub Ltd, said its customers were experiencing slower connection to some international websites because of the cable problems.
'We are re-routing traffic to other cables,' a StarHub spokesman said. -- REUTERS

 

[snowspeeder]

ever since they intro the 5k and 10k plan, my 3.5k connection experienced a little slow down.

 

[centurion_sg]

Nowadays alot of the call centres use VOIP (voice over IP) so the voice calls are routed thru the internet, so internet down, call centre also cannot call lor.

Just want to correct misconception. The Internet is huge and spans many countries, so technically the Internet is not down, only some parts are not reachable or slower because of the Taiwan earthquake. The cable breakage isolates Asia from the US continent and possibly Europe and Middle East. The rest of the Internet world could still be functioning fine.

As for VoIP especially in corporate use, it doesn't necessarily ride on the public Internet, but more typically on private network links to ensure quality and security. It's using IP technology but doesn't mean using the same Internet networks.

Call center staff cannot be reached is likely because they're flooded with calls and can't cope with the sudden surge.

 

[LOTUSfairy]

Just want to correct misconception. The Internet is huge and spans many countries, so technically the Internet is not down, only some parts are not reachable or slower because of the Taiwan earthquake. The cable breakage isolates Asia from the US continent and possibly Europe and Middle East. The rest of the Internet world could still be functioning fine.

As for VoIP especially in corporate use, it doesn't necessarily ride on the public Internet, but more typically on private network links to ensure quality and security. It's using IP technology but doesn't mean using the same Internet networks.

Call center staff cannot be reached is likely because they're flooded with calls and can't cope with the sudden surge.

huh? u noe very well...:bigeyes:

 

[deckard]

Just want to correct misconception. The Internet is huge and spans many countries, so technically the Internet is not down, only some parts are not reachable or slower because of the Taiwan earthquake. The cable breakage isolates Asia from the US continent and possibly Europe and Middle East. The rest of the Internet world could still be functioning fine.

As for VoIP especially in corporate use, it doesn't necessarily ride on the public Internet, but more typically on private network links to ensure quality and security. It's using IP technology but doesn't mean using the same Internet networks.

Call center staff cannot be reached is likely because they're flooded with calls and can't cope with the sudden surge.

wah !! :bigeyes: :bigeyes: :bigeyes:

 

[yanyewkay]

lo and behold! fat green pipe at home no problem!

 

[richliow]

Just want to correct misconception. The Internet is huge and spans many countries, so technically the Internet is not down, only some parts are not reachable or slower because of the Taiwan earthquake. The cable breakage isolates Asia from the US continent and possibly Europe and Middle East. The rest of the Internet world could still be functioning fine.

As for VoIP especially in corporate use, it doesn't necessarily ride on the public Internet, but more typically on private network links to ensure quality and security. It's using IP technology but doesn't mean using the same Internet networks.

Call center staff cannot be reached is likely because they're flooded with calls and can't cope with the sudden surge.

VoIP can rides on Virtual Networks as well as Public Internet.
Virtural Networks are configured through router managements, for establishment of security.
Data flow between router to router is between a mesh network
which is layer 2 network or layer 3 network depending on the platform the Virtual Network is in.
Regardless of platform, all data communication (on economical basis) runs through cables.

VoIP does not necessarily ride on public internet.
But it does ride on the same infrastructure that public internet rides on.
So when cables are cut, VoIP or Internet, they both experience outage.

 

[richliow]

lo and behold! fat green pipe at home no problem!

likelihood
1) you are surfing domestic sites or to sites host in countries not affected by the cable cut
or
2) Starhub purchased a different set of cables which runs physically parrallel to the ones SingTel purchased, but maybe located miles apart, hence Starhub's cable could have avoided the point of dislocation which SingTel experienced.

which ever the case, its not quality in question here,
its more like what God deems He likes, ie which cable to be subjected to acts of God.

 

[richliow]

Nowadays alot of the call centres use VOIP (voice over IP) so the voice calls are routed thru the internet, so internet down, call centre also cannot call lor.

hmm. the correct statement to use here will be: "Nowadays alot of the call centres use VOIP (voice over IP) so the voice calls are routed thru virtual private networks (which runs through cables), so cables are cut down, call centre also cannot call lor."

VoIP can run through either internet or virtual private networks,
but MNC do not run their VoIP over the internet platform, because it is not secured,
and it is subjected to risk, so they typically pay more money, to hire virtual private network from Telcos. =)

 

[vincent9999]

my home's MaxOnline is ok since last night I went home,
but company's Singtel Leased Line still cannot access US sites ;(

 

[yanyewkay]

same with you. this morning happily checking up stuff form the net thinking all is rosy again. When i reach office again.. basket :complain:

 

[raincool2005]

same here.. m1 broadband and maxonline are okay.. but office internet is still down.

heng.. got bring along the wireless broadband router... slot into the USB port and surf clubsnap. :sweatsm:

 

[Trigger Happy]

same here.. m1 broadband and maxonline are okay.. but office internet is still down.

heng.. got bring along the wireless broadband router... slot into the USB port and surf clubsnap. :sweatsm:

and pray tell where are you going to connect the backend of the router into? your office network? :bsmilie:

 

[LOTUSfairy]

My office UK Site still down...and heng oso..can connect to CS and some other local sites only...cannot even yahoo or google...:bheart:

 

[raincool2005]

and pray tell where are you going to connect the backend of the router into? your office network? :bsmilie:

well.. this is the best thing about a GSM mobile broadband. Slot in the SIM card and power up the router.. that's it. u don't need a telephone socket nor a cable port nor a LAN point.. becos it taps into the mobile network just like yourr mobilephone.

 

[vincent9999]

seems most of the local ISP (Starhub, M1BB, QALA, even Malaysia's Tmnet) are okay already,
why Singtel/Singnet is still down???
higher cost come with a lower availability...sigh :thumbsd:

 

[mechplas]

seems most of the local ISP (Starhub, M1BB, QALA, even Malaysia's Tmnet) are okay already,
why Singtel/Singnet is still down???
higher cost come with a lower availability...sigh :thumbsd:

Are you certain that Qala is up? I am connecting with pacific broadband but unable to reach qala.com.sg :dunno: yours can?