Hahahahaaa..... Cant wait to bled......Yes, 4 or 5 business days is about right. That is the length of time my camera was with CSC for calibration. It was worth the wait though... my camera and lens produced photos of such sharpness that I bled for about a week until I got used to it. LOL
OFFICIAL: CANON EOS 5D Mark III - User Thread - Part 4
- Thread starter raydio
- Start date
- Status
Xie Zhichun
Member
@@ just bought the mark III for less then a week and LCD screen gave me a dead pixel >< hope canon can do someting for me, anyone facing the same problem as me too?
raydio
Senior Member
I'm sorry to hear that. I haven't the same experience but I hope that Canon will do right by you. Keep us informed of your progress with Canon. Good luck.
Xie Zhichun
Member
yup i though spending so much will give me a perfecting fine camera, its not a big problem but it really demoralise me to see that dead pixel on the beautiful LCD screenI'm sorry to hear that. I haven't the same experience but I hope that Canon will do right by you. Keep us informed of your progress with Canon. Good luck.
im going to canon this sat to see what they can do...
raydio
Senior Member
yup i though spending so much will give me a perfecting fine camera, its not a big problem but it really demoralise me to see that dead pixel on the beautiful LCD screen
It's a brand new camera and therefore under warranty... there should be no problem in getting it fixed. Let us know what happens.
is 1 to 1 exchange a standard practice for brand new cam purchased ?
Depends on shop policy.
Most good shops will try to extend this, and will highlight to buyers not to register online within first 7-days so that they can exchange if got problem. But once registered online, nothing can be done except going back to Canon service centre.
Most good shops will try to extend this, and will highlight to buyers not to register online within first 7-days so that they can exchange if got problem. But once registered online, nothing can be done except going back to Canon service centre.
Xie Zhichun
Member
ZoomZ said:
Talking about this the auntie told me not to register online I try to find her back today cause its the 7th day today and I haven't register the camera yet, hope to hear good news from her
raydio
Senior Member
So what happened?
Xie Zhichun
Member
raydio said:
She said she do not have stocks now and my shutter count is already 1k but she is talking to canon salesman and see what she can do for me, but I can only get the answer by Monday so must pray hard if not should be bringing it down to canon and ask alr
raydio
Senior Member
And so the drama continues... either way, I think you'll be taken care of... after-all, it is a brand new camera (a thousand photos or not). It is still well within the warranty period, and you haven't registered the camera yet and you are within 7 or 8 days of buying the camera. All these things are working in your favour.
IT show starts tomorrow and you might not be getting any new stocks for a while since most of the retailers will try to sell as much as possible in the IT show. I think she is asking you to wait for answer by Monday (IT show ends on Sunday) just in case they did not manage to sell off all their 5DIII stocks during the IT show and you maybe lucky enough to get a leftover stock from the IT show.
Not sure if this store that you bought from is participating in the IT show though. It will be a stretched favour if they try to secure a new one to replace for you, since this is the time that they can sell more of their remaining stocks (if they have).
Good luck though and enjoy your 5D.
Not sure if this store that you bought from is participating in the IT show though. It will be a stretched favour if they try to secure a new one to replace for you, since this is the time that they can sell more of their remaining stocks (if they have).
Good luck though and enjoy your 5D.
raydio
Senior Member
The 5D3 never ceases to amaze me. I used the camera for about two hours in below freezing weather and it performed flawlessly through the entire time.
Winter Festival: Native Indian Dancing - First Metis Nation:
Husky Dog Used to Pull Sleds Across the Arctic Tundra:
Car Parked on the Surface of a Large Frozen Lake at Sunset:
Winter Festival: Native Indian Dancing - First Metis Nation:
Husky Dog Used to Pull Sleds Across the Arctic Tundra:
Car Parked on the Surface of a Large Frozen Lake at Sunset:
Last edited:
Xie Zhichun
Member
ZoomZ said:
Yup should be the case the store is actually ms color, so they should be participating. I only can hope and this weekend no photo taking session for me
ageha
Senior Member
Xie Zhichun said:Yup should be the case the store is actually ms color, so they should be participating. I only can hope and this weekend no photo taking session for me
Doubt you will get a new one, you would be really lucky.
A dead pixel isn't a warranty issue anyway. It's beyond me why you didn't simply exchange it earlier. Good luck on Monday!
Xie Zhichun
Member
ageha said:Doubt you will get a new one, you would be really lucky.
I suddenly came out on the 6th day I can't do anything about it right? Because of the it fair thats y the salesman ask me to wait til Monday ...
dodgethis
Senior Member
Good luck getting it replaced in this scenario. It's hard to prove that the manufacturer is at fault when the problem doesn't occur out of the box.
- Status
Similar threads
