Friday, macbook kaboom,went down to svc centre, was told adaprtor problem then today tried to charge it, it's not charging at all! Feel cheated.........dun think i will use another Apple product anymore.
Not lemon, prob a rotten apple.
i think sway is sway, but overall it's still a bad customer experience. the service recovery by the staff, be it apple themselves, or their retailers, have to be sensitive and alert when they get such cases, if rare.
so let's see how they handle you lor. u said it already, haven't even on the thing, already have to go down twice, taking leave somemore.
another thing to take note, on it when u first buy it. anything above $100 i will ask the shop to on it for me. not becos i ngeow. cos i really dun wanna come back, waste time, petrol, erp, parking, etc etc just to do wat i shoulda done right the first time, under normal circumstances.
Given their reputation for relibaility, I bought the product via apple online store, hence didn't have the chance to check it on the spot. Nevertheless, will see how it goes on monday.
same here .... got a mini Mac and 14 mths later, HD crashed .... pay to replace.Same here, company bought 5 MacPro desktops...and 2 of them having problems to install the OS. Brand new somemore.
Definitely not a good consumer experience.
:thumbsd: :embrass: :thumbsd:
same here .... got a mini Mac and 14 mths later, HD crashed .... pay to replace.
No more Mac for me :thumbsd: .... till maybe can get it free from Singnet or Starhub in future ...:think:
HDD crashed? Gee...........now I dunno lei, maybe I'm destined to stick with a Windoze........this is my 1st time buying an apple product.......
HDD crashed? Gee...........now I dunno lei, maybe I'm destined to stick with a Windoze........this is my 1st time buying an apple product.......