Enumerated below are procedures for placing an order on the side of customers overseas:
(a) Using fax or email, place an order indicating (1) name of the product and model number, (2) quantity, (3) exact mailing address of the product recipient, and (4) contact phone number.
(b) Deposit exact amount in a bank account of DICAIN for international trade, and then fax or e-mail a photocopy of the deposit transaction slip to DICAIN headquarters - Please note that we are not accepting credit card charge transactions.
(c) Our bank information is as follows:
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Industrial Bank of Korea Ha Nam BR
Swift: IBKOKRSE
398-022063-04-011
DICAIN( Sung Taek OH )
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(d) Amount to be deposited consists of product price of USD80.00 and shipping & handling charge of USD20.00 totaling USD100.00. Note that the shipping & handling charge is of flat rate across the whole world.
(e) The product recipient will receive the product the customer ordered as via EMS once collection is confirmed. After forwarding of the product to the recipient, we will fax or email a a photocopy of the air waybill for your psychological comfort.
Warranty period is one year from the date of purchase. Users are liable for any damage to the product and is, therefore, subject to collection of repair cost while defective products are exchanged free of charge. Customer and DICAIN is responsible for all shipping and handling cost for forwarding products to DICAIN for after service and for forwarding products to the customer respectively. All other inquiries should be addressed to Headquarters of DICAIN via fax or emails.
Thank you so much.
With Best Regards,
Sung Taek OH
President
DICAIN
http://www.dicain.co.kr
Ilshin Bldg. Suite 105, Cheonho-Dong 332-27, Gangdong-Gu, Seoul, Korea
Tel: 82 2 487 4531; Fax: 82 2 487 4513; E-Mail:
webmaster@dicain.com