Im suprised that no one actually went to canon to ask for an explanation.
The durability of the xxD shutter button seems to be less than satisfactory.
It has been widely documented that the xxD series shutter release button is prone to failure after some time and Canon is not accepting such failures under the terms of the limited warranty.
Canon SG charges $130 for the repair as they claim that the shutter button falls under the wear and tear category and is not covered under the warranty.
Yet there have been cases where if your shutter mechanism falls below the 100,000 shots "expected" for your camera, they'll replace it.
How is it possible that Canon is going to sell a camera which has a shutter mechanism working expectancy of 100,000 but pairs it up to a sub-standard shutter release button that will only work to 10,000 clicks. For every 10,000 clicks, the user has got to fork up $130.
From a user perspective, the shutter release button is the most important button to a photographer, the button that receives the most important instruction but yet Canon is sweeping this problem under the carpet.
With the recent scandal of Toyota product recalls, maybe we should call for better consumer rights and protection.
Please do help fill up the poll if you have encounter similar problems and have paid for the repairs.
Some of you might have sought repair shops for this issue, please share with us your experience and cost of repair.
Here's a DIY fix video on how to go about disassembling and cleaning the shutter release button contact points.
http://www.youtube.com/watch?v=CAWGScQeC5g
The durability of the xxD shutter button seems to be less than satisfactory.
It has been widely documented that the xxD series shutter release button is prone to failure after some time and Canon is not accepting such failures under the terms of the limited warranty.
Canon SG charges $130 for the repair as they claim that the shutter button falls under the wear and tear category and is not covered under the warranty.
Yet there have been cases where if your shutter mechanism falls below the 100,000 shots "expected" for your camera, they'll replace it.
How is it possible that Canon is going to sell a camera which has a shutter mechanism working expectancy of 100,000 but pairs it up to a sub-standard shutter release button that will only work to 10,000 clicks. For every 10,000 clicks, the user has got to fork up $130.
From a user perspective, the shutter release button is the most important button to a photographer, the button that receives the most important instruction but yet Canon is sweeping this problem under the carpet.
With the recent scandal of Toyota product recalls, maybe we should call for better consumer rights and protection.
Please do help fill up the poll if you have encounter similar problems and have paid for the repairs.
Some of you might have sought repair shops for this issue, please share with us your experience and cost of repair.
Here's a DIY fix video on how to go about disassembling and cleaning the shutter release button contact points.
http://www.youtube.com/watch?v=CAWGScQeC5g
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