Do not buy from Worldwide Cameras Centre at Peninsula Plaza, #01-38
- Thread starter blackpinky
- Start date
sheaffey
New Member
I kena once, screen protector for 24 dollars and i realise after that i kena con but what to do, its my fault for not making any homework when buying things so i just live with it...Since you already realise next time be more carefull in puchasing stuff...
neech7
New Member
I feel that a culture of no refund/no exchange policy in the retail industry, as is the case for Singapore and many other countries, is a short sighted one. Consumers quickly learn to be very cautious, and doing lots of bargaining hunting before committing to buy anything. In contrast, a generous refund/exchange policy encourages consumers to let their guards down and they end up buying more, thinking "I can always exchange it or get a refund if I don't really like it".
Sure, sometimes they end up doing that, but often, after a while, they decide that it's too much hassle, or they don't have the time, or the product is not too bad after all. Just look at the enormous consumer debt the US has accumulated, due in no small part to the very generous refund/exchange policiy of US retailers.
Sure, sometimes they end up doing that, but often, after a while, they decide that it's too much hassle, or they don't have the time, or the product is not too bad after all. Just look at the enormous consumer debt the US has accumulated, due in no small part to the very generous refund/exchange policiy of US retailers.
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NeTHaCk
Senior Member
There was a case a few years ago that a certain shop sued back the victim with a defamation suite for advertising the name of the shop.
i'd be more careful of such things happening. they might be a bad shop or blacklisted by us, but they can still sue you for badmouthing them when the law has given punishment to them . i was cheated more than 20k from some place though it wasnt camera equipment or IT stuff.. it was the least expected case of cheat . but life goes on. did i get back a single cent ? no .. more of like paying more to get it finished and i'm still going through it . live and let live. i believe in religion.. and no matter what religion you have, they will get back what they have done bad in life someday
night86mare
Deregistered
you have no idea how people can abuse that policy...........
i know someone who "bought" a dress for one of those functions, and then returned it the next day saying she was not satisfied with it. nope, not singaporean.
neech7
New Member
Yes, I have seen and heard of abusers of such policy, from all backgrounds. There is this famous case of a guy who bought a TV, watch it for 3 years, and when a new model came out, brought it back to the store and exchange for the new model.
But apparently the number of abusers are small enough that the retailers still make money overall.
synapseman
Senior Member
Ah, that shop.
If you speak with ang moh accent, sometimes price can shoot up by 100%.
If you speak with ang moh accent, sometimes price can shoot up by 100%.
Actually, such a situation largely depends on your preference of what "shopping" means.
If you consider shopping as enjoying some kind of chit-chatty experience with no fixed product in mind and not much focus on price (eg. shopping for shoes) then be prepared to be charged high prices.
However, if you consider shopping as a means to get a specific product at the lowest price possible (eg. tech products) - where you are treating a retail shop like a supplier - then you should do all your homework first and minimize communication with the sales personnel.
Just zip in, check the price for that item only, and if price is good, check product, pay and go.
neech7
New Member
I have read many negative reviews about that shop and I don't intend to shop there.
Nevertheless, if someone approached a camera salesman asking questions like: "I don't know anything about photography, I need to buy film for a friend, can you please recommend some?" that is practically an open invitation to chop carrot head. :think:
Moreover, the TS may be furious to have been overcharged by $10+ for film, but there are other people who can pay hundreds of dollars for a pair of shoes or thousands of dollars for handbags who feel very happy about getting a great "discount" from their favourite luxury goods retailer.
The method used for making the customer feel like she got a good deal is the same in both cases - create a high perception of the starting price and "discount" it down to a price that still makes a lot of money for the retailer. Only difference is that photography goods are usually widely sold and approach a free market price, whereas the prices of luxury goods are more tightly controlled.
neech7
New Member
Totally agree :thumbsup:
photoart
Senior Member
my uncle staying in New Zealand, has a neighbour who bought a frying pan and used it until it's black and bought it back to the store and changed it for a new one. no questions asked.:dunno:
Right point, wrong rationale. I've always assumed that refunds and exchanges was financially a loss leader, even if there might be a bit of goodwill to be won. I've never found a way of justifying it as being profit generating in the long run!
I do agree that refunds/exchanges should be standard.
I know part-time models over here that buy a dress, keep the tags, go to a shoot, and then bring it back the next day.
But at the same time, I feel the saddest part about this thread is that some people can defend the store's no refunds/exchange policy. I personally feel that a fair refund/exchange policy should be in place as part of basic consumer rights.
Yes, there will be people that abuse it. But there will always be people that take advantage of any liberty, be it free speech, driving a car responsibly, or the freedom to keep a pet.
The fact that some people abuse privileges or rights doesn't mean that they shouldn't exist.
Regarding the frying pan and the TV... that's just silly. A fair refund/exchange policy can adequately protect the consumer without letting them take advantage of the seller to that extent. I do wonder how much of either of those two examples are urban legends, and either way if the retailer lets themselves get taken advantage of to that extent then they deserve everything they get coming to them.
jaegersing
Deregistered
Actually not true. I once bought a Sony teleconverter lens from Cathy, to fit on a Sony videocam. I did not have my videocam with me in the shop. When I tried the lens at home, I found that it was only useable on tele end of zoom range, wide end had extreme vignetting. I took the lens back to shop and they refunded my money. They scolded me politely for not taking my videocam to try the lens in the first place, but they did not make big fuss.
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night86mare
Deregistered
yes, i think conditional refund/exchange is fine.
for example, time limit, original packaging, undamaged, etc.. there is a thin fine line between doing just enough, and not enough though. and as always, when challenged with customers who have obviously bungled up something and are trying to pass on the responsibilities to the retailers.. there isn't much choice.
have you seen the empty cheeseburger trick here? :bsmilie:
i think what we are seeing in western implementations is a wee bit too liberal, but then there are huge differences in mentality and culture hence.....
leowyien
Senior Member
eh...treat girl must be more gentlemanly mah......
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