toasty said:
No one is talking about suing the shop, nor about the govt forcing them to sell at certain prices. We are just pointing out their bad practice and taking note so that we make sure we, or people we care about are not ripped off by these kinds of shops. No one wants to get ripped off. Sharing information (accurate information) is quite legitimate. People who pay $10 for a coke in a bar know they are paying a higher price and make that choice to do so, they think it is worth it, because of whatever other benefits of being in the bar may bring. They are not coerced by the bar-tender, nor are they making an uninformed decision. These vendors who try to sell at exorbitant prices are deliberately trying to keep their "customers" in the dark so that they would part with their cash without really knowing they are paying 3x the price elsewhere. If it was clear that they are charging 3x more than elsewhere, and everyone knows that they charge 3x the price, and the customer still wants to go there, then that's fine. The customer has every right. If they are working based on mis-information (japanese brand all priced higher lah!), and trying to coerce the customer into buying without knowing other prices, then that is being dishonest. They are misleading the customer on purpose. It's true the customer should do their own work, but not everybody knows the market price of every item they buy. These vendors take advantage of this and hook one every so often. In the long run, they should lose out, especially if we as consumers use resources like this forum to inform others. I think that's a good thing. Next time we as customers will make more informed decisions instead of uninformed ones. What's wrong with that?
Yes, you have highlighted the key word. "dishonest"
In the thread starter, all the info given that the buyer paid $195 for a 128Mb CF.
The buyer's son, knowing it's a high price, feel it is a rip-off and proceed to demand a higher capacity card from the merchant.
There are no info, to suggest that the buyer (which is the mom) was mis-informed by the seller.
There was no mention that she was forced to accept the price.
If a customer had an unpleasant shopping experience at a shop.
He can post his experience with the shop, but not to the extend of insulting it and calling it names that will undermine the shop's name.
Maybe "I bought item A at $195 from a Shop "XYZ" in ABC Street, only to find out that a similar item was sold cheaper elsewhere. Next time I will learn my lesson to be careful"
the above statement informs the consumers about his experience with shop "XYZ" but did not insult the shop and it is up to the readers to determine if they want to shop there or not.
However statements like "XYZ shop is a cheat" or "XYZ shop is a scam" is not so "nice"
"If he makes life difficult for me i would get pple to come down every other hour and tell his customers about my "experience"
The above statement sounds like a treat that if the customer does not get his way, he will spread word around with the intention to cause the shop to lose business.
So sometimes, even if the intent is right, the way you do it, or the tone of the language used maybe wrong.
Dis-agreeing with the government is not wrong but cursing them and hurling insults at them is.
(Ever read the complain letters to certain shops/companies abt service or products in the Forum pages of straits times. the tone and language used is different)