Hi photobum,
Sorry to take a day to reply. I have no problem with your views.
I am only hoping that I put my view across incorectly to what I meant to.....
I will try to explain what I was trying to say.
This guy (nice guy in fact) that the owner employed with all his degrees, was supposed to streamline our work flow.
Possibly replace one of us in the long run as well.
We, the other technicians basically taught ourselves from experience gathered over time and from working with each other if a problem needed.
I started originally from spending 1 week with a guy that was leaving and learnt the basics from him.
Generally you could say that we all became good at our job from experience, from hands on.
You develop a feel for what is causing a fault sometimes, something that cant be found looking through manuals.
What I am saying (or trying to) is that the best are not always those that go to Uni or likewise.
Often they can be those that simply go for it because that is what they want to be doing and gather experience and feeling along the way.
Sorry if this is no help to explaining my view. If it does and is still no better... oh well, it is just a view.
Cheers