
Panny should replace yours with brand new one.
Actually, I very chin chai one ...
To me, this is just a cosmetic issue because the camera is still functionable. I went there only wanting the screw to prevent the cover from coming out. I don't even need them to screw it for me. I can do it myself.
But it turned out to be better than expected.
I went there in the morning. At first they said so parts because it is a new model. Then after checking, they put me to a Technician over the phone to tell me the parts just arrived & they need to sort it out. They asked me to come back in the afternoon so that they can fix & return it to me.
I told them, they can have my camera and I will come back to collect in the afternoon.
In the afternoon, when I collected, the Technician told me:
"Sorry Sir for the inconvenience. We have changed the whole set of dial & checked the rest of the dials. Now your cover won't come out anymore ... "
Dunno why they now so confident the cover won't come out anymore. I think probably my set, the factory when assembling it forget to tighten the screw ? Otherwise, I also dunno how come the screw can come off as I did not use it much, only use it lightly ... think it is a QC problem ?
Oh well, .... cheers
And kudos to Panasonic Customer Care Centre ... :thumbsup: