OFFICIAL: CANON EOS 7D Mark II - User Thread

[strawknight]

Anyone can recommend a shop to get the BG E16? Thanks

 

[raydio]

Anyone can recommend a shop to get the BG E16? Thanks

Try T.K. Foto at Funan or Cathay Photo at Peninsula.

 

[G-man]

Well I know it draws power..but in the first place before I got my grip n sent my camera for servicing the first time the battery life wasn't good <img src="http://www.clubsnap.com/forums/attachment.php?attachmentid=6844"/> <img src="http://www.clubsnap.com/forums/attachment.php?attachmentid=6845"/> at all....just plonked in a new battery just now at about 8+pm..now it's 11'42pm..took 42 shots...only left 65%..used some of my battery grip to shoot..still...it's way way way under what it's suppose to be able to shoot...lol..

Damn. Doesn't look good. I would demand Canon resolve this properly.

 

[Makinen85]

Maybe change battery? Make sure is LP-E6N.

 

[eggie87]

Maybe change battery? Make sure is LP-E6N.

Canons original lp e6n ain't fairing any better.....anyway in flying back to sg tonight...just came back to melb from the hot springs and the great ocean road...

 

[eggie87]

Quick update..I'm back in sg..got some awesome shots....only hate the battery life..it's back in Canon's service center..even the senior tech is surprised when I showed him the screenshots of the battery life and how many shots...n I showed him my camera crippling glitch....he said very interesting..Lol need to investigate....more screen shots of the bad battery life ....apparently the senior tech said the new lpe6n batteries are best fully discharged n charged..

 

[Makinen85]

Maybe ask for 1 to 1 exchange for the body?

 

[eggie87]

Maybe ask for 1 to 1 exchange for the body?

I will.when they can't get it fixed...already wasted 3 weeks in their hands

 

[SkyStrike]

I will.when they can't get it fixed...already wasted 3 weeks in their hands

Really makes me wonder how did they conduct the previous test? hold down the button in continuous mode and test finished in 5 mins? Did you give them the timestamp also, so they can probably make more meaningful test on their own.

 

[eggie87]

Really makes me wonder how did they conduct the previous test? hold down the button in continuous mode and test finished in 5 mins? Did you give them the timestamp also, so they can probably make more meaningful test on their own.

I showed the senior tech the timings on my phone.Lol..but will email them the photos when they get down to it..4 days worth of battery screenshots.haha...think I can go do their RnD for them..but I really wondered how the other tech tested 400 shots with only 1 bar down...I really really wonder ..when I can only get 400 shots after maybe 2 batteries?

 

[Makinen85]

Maybe request a live testing with you observing them?

 

[eggie87]

Maybe request a live testing with you observing them?

wish i had the time

 

[SkyStrike]

I showed the senior tech the timings on my phone.Lol..but will email them the photos when they get down to it..4 days worth of battery screenshots.haha...think I can go do their RnD for them..but I really wondered how the other tech tested 400 shots with only 1 bar down...I really really wonder ..when I can only get 400 shots after maybe 2 batteries?

If it's really the same camera setup, I can only conclude that they just did a spam test of 400 shots in one go... (you probably just got 400 shots off the long camera shutter lifespan)

I wonder if they will insist that there's no issue despite showing them the pics.

 

[macVince]

I will.when they can't get it fixed...already wasted 3 weeks in their hands

I've been following this thread closely. I'm surprised that Canon didn't offer a 1-for-1 replacement early after much effort & time spent on your part, especially when this is a top APSC model. Potential 7D2 customers might be deterred from buying after reading an experience like this. I thought Canon's lack of proactive response is unacceptable. Your unit should have been sent back to Japan for a thorough analysis to find the root cause with corrective action taken in production line. Sorry to read of your plight. I suggest you write in to the HQ in Japan should Canon SG not replace it soon.

 

[Makinen85]

Or maybe some of us can post some screenshot of the setting?

 

[raydio]

wish i had the time

I've been following this saga also and I sincerely hope that you'll get a new replacement soon. It would be in your best interest and it would be in Canon's best interest also.

 

[eggie87]

I've been following this saga also and I sincerely hope that you'll get a new replacement soon. It would be in your best interest and it would be in Canon's best interest also.

Yeah.ill demand for a replacement if they can't get it fixed....haha,I kept hinting the senior tech I will request for a new set if this time they can't solve it..he said he will try his best to fix it first...oh well..

 

[eggie87]

I've been following this thread closely. I'm surprised that Canon didn't offer a 1-for-1 replacement early after much effort & time spent on your part, especially when this is a top APSC model. Potential 7D2 customers might be deterred from buying after reading an experience like this. I thought Canon's lack of proactive response is unacceptable. Your unit should have been sent back to Japan for a thorough analysis to find the root cause with corrective action taken in production line. Sorry to read of your plight. I suggest you write in to the HQ in Japan should Canon SG not replace it soon.

That's what I was thinking too...not sure if they are cutting cost or what..even the tech that"tested"my unit sounds dodgy....I will see if I can write in an email to Canon Japan when I get news of my camera

 

[eggie87]

If it's really the same camera setup, I can only conclude that they just did a spam test of 400 shots in one go... (you probably just got 400 shots off the long camera shutter lifespan)

I wonder if they will insist that there's no issue despite showing them the pics.

That's what I fear....sigh...I really hope the senior Tech is able to help me after I shown him everything....lol lucky I ain't a pro shooter which makes a living out of their cameras..I would claim insurance from them

 

[Mustank]

lucky my 40d still can work