OFFICIAL: CANON EOS 5D Mark III - User Thread - Part 3


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Once you open up... there are chances the weather seal may be affected. i dun wanna risk it and i dun think i will sell it away anytime soon. unless there is major fault than together fix it. if not i will not go to csc just to put tape in my 5dm3 lol.
 

Once you open up... there are chances the weather seal may be affected. .
How do you know weather seal is affected ??? you work for canon ??? else dont assume
 

i mention chances... i did not assume is logic ... just like you open up a watch which is water proof ... some watch need to be re-certified that it is waterproof after the repair..... but both are precision item so my thinking lead me to this logic...
 

I am wondering, from a 2nd hand buyer's point of view, will he rather get a camera which is fixed with no side effects or will he get the one with the light leak issue?:think:

Think i will have to think it over for the next 15 months when it will still be under the warranty.
 

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Try liao, still runtime error. Anyway, thanks for sharing.

Mine works after reflesh a couple of times. Can only run in IE and must allow installing of ActiveX.
 

i mention chances... i did not assume is logic ... just like you open up a watch which is water proof ... some watch need to be re-certified that it is waterproof after the repair..... but both are precision item so my thinking lead me to this logic...

Agreed.
 

kollybie said:
Once you open up... there are chances the weather seal may be affected. i dun wanna risk it and i dun think i will sell it away anytime soon. unless there is major fault than together fix it. if not i will not go to csc just to put tape in my 5dm3 lol.

Canon would have guidelines for the technician to follow to ensure weather seal is maintained. If they didn't, they would see lots of 5d3's (under warranty) being sent for repair due to faulty weather seal. Will cost them more in the long run. And if this had indeed happened in the past with older weather-sealed models, i'm sure Canon would have learned about this possibility by now, and changed their guidelines at the service centers accordingly.

As for whether the skill of the technician matters in ensuring weather seal, good engineering design means that the quality of the weather seal shouldn't depend on the skill of the technician. Even if it did, and this resulted in lots of faulty models sent back for repair of weather-seal, they would be able to trace serial numbers back to the technician who repaired them.
 

Canon would have guidelines for the technician to follow to ensure weather seal is maintained. If they didn't, they would see lots of 5d3's (under warranty) being sent for repair due to faulty weather seal. Will cost them more in the long run. And if this had indeed happened in the past with older weather-sealed models, i'm sure Canon would have learned about this possibility by now, and changed their guidelines at the service centers accordingly.

As for whether the skill of the technician matters in ensuring weather seal, good engineering design means that the quality of the weather seal shouldn't depend on the skill of the technician. Even if it did, and this resulted in lots of faulty models sent back for repair of weather-seal, they would be able to trace serial numbers back to the technician who repaired them.

All well and good but at the End of the day, I'm still the one stuck with the damaged camera. What good is it to me at the moment if they managed to track down who screwed it up? I doubt Canon would replace me with a new unit. They'd still just try to repair the heck out of it.
 

MechaEd said:
All well and good but at the End of the day, I'm still the one stuck with the damaged camera. What good is it to me at the moment if they managed to track down who screwed it up? I doubt Canon would replace me with a new unit. They'd still just try to repair the heck out of it.

Agree. Don't fix it if it ain't broken. Generally that "light leak issue" isn't an issue to me personally. Never encountered problems with it so I don't see any point sending my set in.
 

i am more curious what's gonna happen to existing stocks at retailers. Canon has officially announced the "flaw", has indicated the "serial numbers" of the affected batch but at the same time, has declared there will be no recall. Consumers are waiting for new batch, retailers are waiting for consumers to deplete their existing stocks before placing new orders (chicken and egg situation now). Canon has concurrently offered a "remedy" should the consumers decide to have it rectified, but not before going through a tough decision process on areas such as, but not limited to, competency of local Canon technician, the effect of weather sealing on opened bodies, the effect of dust getting onto sensors on opened bodies, the material of the black plastic used, the method of rectifying the issue, blah blah. Yes, there will be ignorant buyers, there will be buyers who do not care a damn as they self professed they will use the body till end of time as this is the perfect camera any photog ever wanted (oh well, maybe it holds some truth, only at this point of time), and of course there will be buyers who are filthy rich and does not mind being low balled (extremely rampant here and i am amazed the extreme measures and reasons they can come out with) should they decide to sell their light leaked albeit perfect camera in BnS. But the fact also remains, there is a reasonable number of would be buyers waiting for the so called new batch (no, i do not have substantiated information, but i have a rough gauge as i almost started an "illegal" MO on this body recently). out of curiosity, i called a couple of retailers up to inquire about the "new batch". from their reaction, i can hear that i am like the 100th person to call them that day asking the same question. Even if they know when the new stocks are coming in, any shrewd businessmen running a small shop will not divulge it, as they will also ask the same question - what's going to happen to their existing stocks.



PS: someone please tell me Canon bodies are not consigned to shop, otherwise it opens up a new can of worms.
 

PS: someone please tell me Canon bodies are not consigned to shop, otherwise it opens up a new can of worms.

I can give you the answer - and sadly, Canon products (with serial numbers) are consigned to shops. Canon is able to tell which shop you purchase your DSLR or lens from by looking at your serial number. That's one way they check on warranties - the stamp and recepit showing the name of the shop MUST match the name of the shop in their database.
 

>_> if not happy just send it in.... but den ppl doubt the skill of the tech... omg... what do ppl wants?????? New camera??? Hiam this hiam that.
 

>_> if not happy just send it in.... but den ppl doubt the skill of the tech... omg... what do ppl wants?????? New camera??? Hiam this hiam that.

This is all Canon's fault. Why come up with an imperfect product?

:bsmilie:
 

Regardless of consigned or sold to shops, Canon can still check the serial numbers. Anyway that's another topic altogether.
Coming back to the stocks at retailers, if they are really consigned, meaning there is a minute possibility of Canon taking back the stocks for rectification, in the event the stocks doesn't move due to the so called light leak issue? But they have also said there will be no recall.....

yeah, its a Friday, no mood to work.
 

Regardless of consigned or sold to shops, Canon can still check the serial numbers. Anyway that's another topic altogether.
Coming back to the stocks at retailers, if they are really consigned, meaning there is a minute possibility of Canon taking back the stocks for rectification, in the event the stocks doesn't move due to the so called light leak issue? But they have also said there will be no recall.....

yeah, its a Friday, no mood to work.

From what I see, the stocks are moving, although not as hot as launch cos most have bought. I've known people who purchased the affected units in the past weeks.

I don't think the situation is pessimistic. There are still a small group of people who are waiting for price to drop or for a better fix, but from what I see, majority aren't really concerned at this point in time. Probably it's because they are buying to use it right now, not buying to sell it. Yes it will eventually be sold at a later time, but certainly a distant future not a near future. Price of affected units may be affected, but either people aren't thinking that much as of now, or they don't really bother anyways. Cos till then, the body has depreciated to a point where the price doesn't really make a difference when compared to a later batch.
 

Not planning to sell anytime soon. Anyway already bought the camera n enjoying it. If and when I sell my 5D3, I will be more interested in enjoying the replacement model than worrying about the effect of light leak issue on resale value.
 

Not planning to sell anytime soon. Anyway already bought the camera n enjoying it. If and when I sell my 5D3, I will be more interested in enjoying the replacement model than worrying about the effect of light leak issue on resale value.

Precisely. The only ones who should be worrying probably the retailers, because they buy to sell. End users like us buy to use. Just that the former isn't worrying too much as far as I see.. it's still selling well :bsmilie:
 

you are probably right. TK says they have no more stock!
 

Lets hope canon really do a nice job in this area. so any 5dm3 bringing it down to fixed it ? do share with us the outcome of the end product (fixed).

Canon would have guidelines for the technician to follow to ensure weather seal is maintained. If they didn't, they would see lots of 5d3's (under warranty) being sent for repair due to faulty weather seal. Will cost them more in the long run. And if this had indeed happened in the past with older weather-sealed models, i'm sure Canon would have learned about this possibility by now, and changed their guidelines at the service centers accordingly.

As for whether the skill of the technician matters in ensuring weather seal, good engineering design means that the quality of the weather seal shouldn't depend on the skill of the technician. Even if it did, and this resulted in lots of faulty models sent back for repair of weather-seal, they would be able to trace serial numbers back to the technician who repaired them.
 

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