just wanna share my experience today...
recently my beloved 24-70/2.8 had a hard drop at Niagara Falls.
inner barrel cracked, zoom ring became stiff, cannot mount any filters... luckily it can still AF.
immediately after I landed this morning, I jump on a cab to mark my first trip to NSC. It was a long and stressful 30mins ride.
I was served promptly by a friendly, patient and confident CS. the moment she saw my lens, she said "OUCH".
After detail examination on the lens, she told me they could offer me a brand new lens for $750, with a brand new serial number. this isn't an amount I'm prepared to pay at that point... so I called up Camera Hospital to look for Steven and upon describing my situation, he told me to grab that offer from Nikon. Barrel replacement, re-alignment and assembling would easily cost 1200sgd he told me.
Without much hesitation, I took up NSC offer.. luckily they have few in stock. overall, I felt very warmth and secured dealing with them, and very very happy with these after sales services...
they even gave me a free sensor cleaning
recently my beloved 24-70/2.8 had a hard drop at Niagara Falls.
inner barrel cracked, zoom ring became stiff, cannot mount any filters... luckily it can still AF.
immediately after I landed this morning, I jump on a cab to mark my first trip to NSC. It was a long and stressful 30mins ride.
I was served promptly by a friendly, patient and confident CS. the moment she saw my lens, she said "OUCH".
After detail examination on the lens, she told me they could offer me a brand new lens for $750, with a brand new serial number. this isn't an amount I'm prepared to pay at that point... so I called up Camera Hospital to look for Steven and upon describing my situation, he told me to grab that offer from Nikon. Barrel replacement, re-alignment and assembling would easily cost 1200sgd he told me.
Without much hesitation, I took up NSC offer.. luckily they have few in stock. overall, I felt very warmth and secured dealing with them, and very very happy with these after sales services...
they even gave me a free sensor cleaning