To all buyer, pls take concern of my story :
I have brought a Canon G10 at 31 Oct 2008 from MS photo at AMK HUB. I never bring my camera out door for testing until the December 2008 holiday.
During the shooting at the out door, I intend to clean the lens of the G10. Under the sun light I had discovered a fur that inside the camera and stick to the internal lens. I check with all my friend and all they said that is the manufacturer fault.
As a cosumer like me had purchased a deffect camera, so who should I look for?
I brought this matter back to the supplier, in result they told me that I had purchased more than 2 months and refuse to help me to solve the problem and ask me to go to the Canon Service Center with the proper channels.
-Canon have supplied a deffect camera to MS Colour
-Ms Colour have sold the deffect to the consumer.
-I am the cosumer who received the manufacturer deffect for more than 2 months.
Any can tell me who should I look for? I have no direct bussiness with Canon.
How if I go to Canon and they ask me to go to Japan factory and check with their QC department?
I am the one who suffered the most. MS colour have direct business with Canon but they refused to provide the most important part of business (After Sales Service). Their interest are only want to earn money out of your pocket and do not care for the rest of your goods that buy.
I had loss all my confidence to purchase any product from MS Colour. I will never go back to that shop again.:angry:
I have brought a Canon G10 at 31 Oct 2008 from MS photo at AMK HUB. I never bring my camera out door for testing until the December 2008 holiday.
During the shooting at the out door, I intend to clean the lens of the G10. Under the sun light I had discovered a fur that inside the camera and stick to the internal lens. I check with all my friend and all they said that is the manufacturer fault.
As a cosumer like me had purchased a deffect camera, so who should I look for?
I brought this matter back to the supplier, in result they told me that I had purchased more than 2 months and refuse to help me to solve the problem and ask me to go to the Canon Service Center with the proper channels.
-Canon have supplied a deffect camera to MS Colour
-Ms Colour have sold the deffect to the consumer.
-I am the cosumer who received the manufacturer deffect for more than 2 months.
Any can tell me who should I look for? I have no direct bussiness with Canon.
How if I go to Canon and they ask me to go to Japan factory and check with their QC department?
I am the one who suffered the most. MS colour have direct business with Canon but they refused to provide the most important part of business (After Sales Service). Their interest are only want to earn money out of your pocket and do not care for the rest of your goods that buy.
I had loss all my confidence to purchase any product from MS Colour. I will never go back to that shop again.:angry: