I am assuming u got the new series that comes with controller with touch button. The so called first batch of the new controller series is not so accurate. I had mine changed 3 times, the first two over read the rh by 8%, exactly like your case. The last exchange was so called the new batch and the reading over reads by between +1% to +4%, which is acceptable for me. But i would like to state that their support is damn good. Just call them and get your controller changed, its easy to diy only a 2 min job.
Just curious to know how did you find out that the first two hygrometers were over-read by 8%RH? You used a humidity probe to make comparison of the RH readings?