john 316
- Thread starter jun1502
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i think you can actually do a search online for the contact details.. but i have included the link for you below:
http://www.john316photo.com/John_3:16_Photo_Supplies/Home.html
http://www.john316photo.com/John_3:16_Photo_Supplies/Home.html
dont bother calling them bro.. they are toooooo busy to answer your call... better to call on their hp, maybe you might have a chance. :bsmilie:
i was there last week buying a small item.... it took 45 minutes before someone pays attention to me, while i was waiting (quite pissed), the phone rang....
5 minutes..... still ringing...
10 minutes.... still ringing....
then... at last! someone noticed that their phone is ringing.... just to removed the cord behind....
:sweatsm:
i was there last week buying a small item.... it took 45 minutes before someone pays attention to me, while i was waiting (quite pissed), the phone rang....
5 minutes..... still ringing...
10 minutes.... still ringing....
then... at last! someone noticed that their phone is ringing.... just to removed the cord behind....
:sweatsm:
artspraken
New Member
lol how come john 316 thread just wont die wan...
coz maybe you're part of it...:sweatsm:
Birmingham
New Member
CS TAN
Senior Member
I just don't understand. You are not happy waiting to wait (over 45 min.) to buy a small item (as you mentioned). Then, why do you still go there? Is the item so unique no other shops has stock? Or, J3:16 is selling so cheap that you HAVE to get it from them? In that case, you shouldn't complaint since you are getting a good deal.
lightbrush
Member
Agree with you. Baffles me too. Additionally, why not just be more assertive and make your needs known. Whenever I go to J316, I just step up to Sam and tell him what I need. If he's attending to another cust and ask me to wait, I'll just wait a minute or two before approaching him again. He'll usually attend to me after that. No need to be rude. No need to get frustrated. Just be firm and polite. Always works for me.
Well, isn't it rude to interfere with a salesman/saleswoman when he is still in the process of helping another customer?
HS
Burnings
New Member
CS TAN
Senior Member
The key is timing. Interrupt when there is a break.Important note is to wait for the pauses inbetween.
You really don't want to wait for 30 min. and then being told that the item you want to purchase is out of stock.
They are quite rude with their emails. Quite dissappointing to say that most of the camera shops in Singapore are so proud.
is it? i think i had some better experiences with their reply and quotes via emails.. :think:
eosandy
New Member
No take a queue number in j316... just walk in, up to the counter. When a salesman has given another customer what they want, during the pause when they are inspecting the salesman will make eye-contact with you. Just ask what you want right then. They will advise everything while still dealing with another customer. May seem daunting but really works, and you may end up socialising with other customers!
Come to think of it. Every single camera item is bought from there, yet the email can be so rude. Oh well, i won't patronise their shops anymore.
Birmingham
New Member
Care to share what did they write to make you feel that they are rude?
lightbrush
Member
You need to exercise EQ and time it so that it isn't rude - catch salesman eye, customer not engaged with salesman momentarily, etc - play it by ear and sight. Speak gently but firmly. It's all about communications.
also it helps if you are a Cockasian with $, the salemen will stop serving to serve u
SnapSniper
Member
Camera shops here are always soo crowded..John 3.16, always crowded must be due to good service.
Ebay stuff is cheap sometimes, but u need to wait donkey weeks for the item to arrive. Good if not urgent
Ebay stuff is cheap sometimes, but u need to wait donkey weeks for the item to arrive. Good if not urgent
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