PetaPixel Zenfolio’s CEO Apologizes for Mistakes, Promises to Do Better


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White text reading zenfolio on a blurred gradient background of blue, white, and peach colors. The “o” in “zenfolio” features circular, swirling lines.

As part of its mission to win back lost customers and keep its current ones, Zenfolio's CEO, John Loughlin, penned an open letter to the company's community of photographers.

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