John 3:16 - well done!


Status
Not open for further replies.
I don't find them any different from any other camera shops.
 

Even shops like CP doesn't always give good service. I was in there yesterday to buy a LowePro Mini Trekker AW pack, so I called one of the guys over to ask him about it, since I couldn't find it (guy wearing specks, not the plump one). He walked over and told me that they were out of stock, so I asked him whether the Marina Sq branch had stock, to which he just replied "Uh, maybe you go there and check la"... I mean, same company mah, no initiative to at least call up to find out for me? So I told him to call up and find out for me, and he very reluctantly went and did it.

After that, he just called out from the other side of the store saying they had stock, like coffee shop worker :bsmilie:

I then decided to go over and buy it, and asked him to call up to reserve the bag for me, and could hear him sighing and going "aiya, jia lat" before he called up. Sometimes you get good service, sometimes crap, even in shops like CP.. its normal la in Sg service industry :)
 

Same goes for petty customers who complain about anything and everything.
 

i think it's only fair to do peak hour to peak hour, and non-peak hour to non-peak hour comparisions.

any business will find it hard to give you 100% non-stop attention during high traffic hours. if they did that, someone else who couldn't get attention will come along and post a complaint that they didn't get service.

the shops which do poorly are the ones who exhibit the same lousy attitude regardless of the volume. have you seen the ones who place their hands on the counter, lean against it, look everywhere but at you and mumble replies to you? all that while there are more staff than customers around.

how's that for "service"?
 

I wouln't be surprised to find you behind the counter at one of these infamous shops.. it would certainly fit well with your rude character and sour disposition :rolleyes:

Minoxman said:
Same goes for petty customers who complain about anything and everything.
 

Gymrat76 said:
I wouln't be surprised to find you behind the counter at one of these infamous shops.. it would certainly fit well with your rude character and sour disposition :rolleyes:
Which side of the counter? ;)
I wouldn't suprise to see you shop for your next sharp lens with 5 hours of bargaining.
 

Status
Not open for further replies.
Back
Top