just an update before I turn in for the 'night' or morning ....
I have met with the Japanese SANYO representatives of Singapore; specifically their Manager in charge of these 2500 batts and his Deputy Managing Director. Before we even commenced our discussion, I was pleasantly surprised to see a stack of printouts with our CS logo :bigeyes: Yup, they are here and they are monitoring this thread.
All of you who have given me your details will get your replacements once a solution is found. Since most of you were using MAHA chargers, I have left my BAD batt samples and MAHA with them for investigation. Meanwhile, they have left a SANYO charger for me to use. My batts and MAHA charger will be leaving for Japan on Monday. They will be subjected to high and stringent testings at their Japanese HQ. These were all explained to me. So, I will update once there are findings. If they need more BAD samples, I will be contacting you on their behalf. Let us just say, I am their appointed UNOFFICIAL CS SANYO AMBASSADOR .... so, membership does has its privileges :bsmilie: . I will be here for you guys till further notice..at least till a solution is found. However, I can only do so much... helping this wonderful community... any other consumers would ve to take it up with SANYO directly.
Throughout the discussion, they were apologetic for any inconvenience caused to us esp. photographers who require reliable batt power for our power-hungry digital/ camera equipments. They are committed to finding a solution asap. I have to thank all of you guys/ gals on their behalf as useful feedback would not ve been possible if you had not provided me with the relevant details. Yes, there are consistencies in the affected batches. So, we have already given them some useful info to work on. I have given them a list with those details requested from you earlier.
As for the blister packaging with batt case, they are not defective batches. These were meant as a promotion in some overseas market. Of cos, they were found to be sold locally. SANYO's reps have confirmed that they had never meant to sell BAD batts to consumers, irregardless of country. I hope this clarifies.
Oh ..if you are thinking of switching brands permanently, 'hold your horses'. They have informed that they have new longer lasting batts in the pipeline. In view of confidentiality and trust they had in me, I am not going to elaborate further :sticktong Anyway, SANYO is keen to instil confidence back in us. Give them some time and we will have our answers. Meanwhile, I will update or start a new thread accordingly. If you have just read this thread and are an affected user, do drop me an email (REFER TO FIRST POST FOR DETAILS)
Like I said, I get nth out from this. If you have given up on SANYO, I am not 'useful' to you then. If you wanna give them that second chance, like me as their earlier 2100s and 2300s are still serving me well, just give them some time and I am sure we will all have satisfactory answers/ solutions from SANYO. Keep your BAD batts and come back to this thread regularly. Meanwhile, let us all..wait patiently.
As for our neighbouring CS members, I will ask them what you can do if you had bought your batts in your country e.g. M'sia I am sure you will have a solution too. There will probably be another 'AhV" in your country ;p
BTW, I am too tired to clear my PM now..it's full ..do drop me an email if you are an affected user