Oooooo.... Looks like dealer took it out for separate sales to earn more.
Looks like you have gotta drop Ricoh an email with details of the retailer.
Can u prove that? Were you personally aggrieved cos u bought one?
Or do you just like to make baseless accusations and allegations?
Look around. Read properly. All the GR special edition kits being sold in all the usual online shops do not mention the hand-strap. From the looks of it, the ones sold in SG shops also dun have.
The one I bought from a reliable dealer in Europe also did not include a handstrap.
The "premium accessories" stated in online listings only includes the matching adapter + hood, Brown leather case and brown leather neck-strap.
It may be that the original press release is wrong to begin with. Or they just decided to change it for the final retail packaging.
Personally, I am loving the camera and accessories. The hood and neck strap is very nice and practical. The leather case just gets left in my luggage. The images are great.