EZ link card with Giro
- Thread starter Virgo
- Start date
contaxable
New Member
Well, its a new system thought out by a brain child to score point.
Other than walking, biking, blading or hitching free rides, there simply is no other option.
Just remember to retire and die in JB cheaply.
Other than walking, biking, blading or hitching free rides, there simply is no other option.
Just remember to retire and die in JB cheaply.
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Actually, you can setup the GIRO, but try not to use it.
That is, whenever possible, go to ATM to top up so that you avoid paying the "convenient fee". But in the event that one forgets to do so, there is still the GIRO to the rescue so that one doesn't get stranded in some ulu place with no value in the farecard.
That is, whenever possible, go to ATM to top up so that you avoid paying the "convenient fee". But in the event that one forgets to do so, there is still the GIRO to the rescue so that one doesn't get stranded in some ulu place with no value in the farecard.
night86mare
Deregistered
minimum top up of ez link card at atm is $5
at gtm is $10.
btw, hong kong, london, these are the places i know definitely have card system, i don't see much issue with stored value for transportation.. but yes, proliferation just for the sake of proliferation is a problem. so long as there are returns to the consumer, there should be no issue though. for example, the kopitiam card gives discounts. the ezlink card has lower fares compared to paying cash fare or single tickets.
in places like paris, i am not sure if they have stored value cards, but you can also purchase "multiple tickets".. you pay the money first (heck, you may not even use it).. but your average fare drops.
at gtm is $10.
btw, hong kong, london, these are the places i know definitely have card system, i don't see much issue with stored value for transportation.. but yes, proliferation just for the sake of proliferation is a problem. so long as there are returns to the consumer, there should be no issue though. for example, the kopitiam card gives discounts. the ezlink card has lower fares compared to paying cash fare or single tickets.
in places like paris, i am not sure if they have stored value cards, but you can also purchase "multiple tickets".. you pay the money first (heck, you may not even use it).. but your average fare drops.
Virgo
Senior Member
Thought of that, but there's still a deposit to be paid, equals to the top-up amount! :angry:
harrynkl
Senior Member
i just receive their letter today
then went to their webby saw this another topup scheme is the season pass
http://www.ezlink.com.sg/consumer/consumer_ispfaq.jsp
as for the FAQ it nv stated why there a additional charges of $0.25 for top-up.
http://www.ezlink.com.sg/consumer/consumer_ezlinkfaq1.jsp
i email to their feedback team waiting for reply now
then went to their webby saw this another topup scheme is the season pass
http://www.ezlink.com.sg/consumer/consumer_ispfaq.jsp
as for the FAQ it nv stated why there a additional charges of $0.25 for top-up.
http://www.ezlink.com.sg/consumer/consumer_ezlinkfaq1.jsp
i email to their feedback team waiting for reply now
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Virgo
Senior Member
Bro, I think the letter you have received has stated the 25 cents charges, and the deposit.
harrynkl
Senior Member
but it nv stated why i must pay additional charges i got to pay :bsmilie:
V
vince123123
Guest
HK's octopus card has much more facility in use than our ezlink card.
Also, discount or markup is hard to say. For example, at SLS, they say you cannot use credit card or they will add 3%. some shops say they give you 3% discount for using cash. It can be either a discount or markup; depending on who you use as your marketing expert.
Also, discount or markup is hard to say. For example, at SLS, they say you cannot use credit card or they will add 3%. some shops say they give you 3% discount for using cash. It can be either a discount or markup; depending on who you use as your marketing expert.
Virgo
Senior Member
When increase charges, who will state reasons one? :bsmilie:
harrynkl
Senior Member
ok got their reply
Dear Harry,
Thank you for your email.
The $0.25 convenience fee as well as the application and admin fee of $2.00 is not just to cover the bank charges but also to include the overall processing costs incurred by EZ-Link for the provision of this service. However in the first 6 months, the application fee will be waived to help facilitate the sign up for this new service offered by EZ-Link by cardholders who were previously on the TransitLink Bank GIRO facility.
Thank you for taking time to provide us with your valuable feedback. We will forward your feedback to the relevant department for their consideration and action if necessary.
Once again, thank you for taking time to share your views with us.
If you have further queries, please feel free to email us at customerservice@ezlink.com.sg or call us at 6496 8300 between 8.00am to 6.00pm daily except public holidays. In case you need to call outside these hours, you could leave a voicemail with us and we will get back to you by the next working day.
Thanks and regards,
Siti Rafidhah Mohamed Ali
EZ-LINK PTE LTD
www.ezlink.com.sg
Dear Harry,
Thank you for your email.
The $0.25 convenience fee as well as the application and admin fee of $2.00 is not just to cover the bank charges but also to include the overall processing costs incurred by EZ-Link for the provision of this service. However in the first 6 months, the application fee will be waived to help facilitate the sign up for this new service offered by EZ-Link by cardholders who were previously on the TransitLink Bank GIRO facility.
Thank you for taking time to provide us with your valuable feedback. We will forward your feedback to the relevant department for their consideration and action if necessary.
Once again, thank you for taking time to share your views with us.
If you have further queries, please feel free to email us at customerservice@ezlink.com.sg or call us at 6496 8300 between 8.00am to 6.00pm daily except public holidays. In case you need to call outside these hours, you could leave a voicemail with us and we will get back to you by the next working day.
Thanks and regards,
Siti Rafidhah Mohamed Ali
EZ-LINK PTE LTD
www.ezlink.com.sg
Virgo
Senior Member
Standard replies from templates. Did you ask them about the top-up deposits? That one is a real killer!
harrynkl
Senior Member
i think they doing taiqi now, anyway i write to TNP too :bsmilie:
Virgo
Senior Member
Yep. When come to collect $, their replies sure super fast. When come to giving reasons, all of them taiji masters. :angry:
CYRN
Senior Member
isn't it cheaper to just get a backup minimum stored value card? :think:
CYRN
Senior Member
I juz tore that notification and trash it :devil:
Due to the nature of the technology (wireless), it's not feasible to put 2 card in the same place (i.e. wallet). There may be interference or wrong deductions/transactions.
If put in different place (like pocket/bag), there is high chance that the user forgets to carry it (unless the person always carry a bag and always the same bag, or always put the backup card in the correct clothing for the next trip).
If put in different place (like pocket/bag), there is high chance that the user forgets to carry it (unless the person always carry a bag and always the same bag, or always put the backup card in the correct clothing for the next trip).
Virgo
Senior Member
That's actually what I've done yesterday too. Torn it to pieces. :angry:
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