dunno will i get shoot my head off here if i say tis... but here goes...
there is no free meal in this world, if like he said himself, he gotten a study loan, and he should know the consequences if he flung, and now that dbs is doing what in proper procedure.
not sure if the guy does have a black & white to support his deferment scheme, but end of the day, its still black & white wins, if the officer just say it out of his mouth just to pacify him, i think he in deep trouble.
in corporate world, ppl just think about profits... and also generating them, negative publicity however does not welcome profits, thats a sad fact DBS did not anticipate. But from a neutral point of view (clear headed, non emotional), the guy should have done if he gets his loan, and understand the contract, and fulfil it. And y din anybody say anything nice about DBS when they gave him a deferment previously? ;p
Anyway, hope the guy got relatives who can really help him just pay off the loan, or get some interest free loan for infinity dates (highly impossible).