Unpleasant B&S experience with a fellow CSers

[daredevil123]

TS, my 2 cents on this matter:

While the seller might not seem professional in his communications with you, he is not a professional salesman by trade. You should not be expecting store level service in BnS. It is basically two individual parties doing a trade. And being individuals, both parties have their own character, emotions as well as things on their minds. The seller may be in a bad mood that day, or he is the type of person who is very private and does not wish to be disturbed. Once you are doing personal private trades, you have to deal with all kinds of characters.

You should also be doing your own homework on how the flash works. YN560 version I, II and III should all be full manual sppedlights. Which means there will be no remote control of flash power. While researching this, you should have noted that, especially when this is a feature you value and want to try out. I can understand where the seller is coming from, where the buyer asked for features on the speedlight which the seller has no knowledge of. The onus on finding out compatibility is on the buyer actually. Most sellers do not have too much free time to meet many potential buyers to test out features and feel out the flash. Buyers should have done that with demo sets in shops, or research enough to know if the item is the right one or not.

Sellers also do not like to reserve items for people who have no perceivable commitment to buy the item. They rather confirm, meet and sell. So if the seller decided not to meet up with you to test, it is his perogative and I do not see any wrongdoing on the part of the seller.

 

[daredevil123]

How is it different when it is still an exchange of money and goods? A customer do not care if the seller or sales assistant depended his life on selling the item. To a customer, I only care about getting what I want hopefully at the price I want.

In the case of private BnS sales, the buyer is not a customer really, because one can only call a buyer "a customer" when the seller is a legit business doing this for a living. The seller does not do this for a living, and thus, is not trained to be a professional salesman.

In private BnS dealings, you are dealing with people with each their own character, emotions and other quirks. They are not trained to be professional sellers, and do not know how to put on the poker sales face and attitude. You cannot honestly expect the same level of service and professionalism in BnS dealings. If you do, it is best you do not buy anything from BnS.

 

[virtualme78]

First of all, I am not TS. I am just putting my views. As with all my dealings with people in BNS buying or selling, I always deal with politeness and respect. I agree with you we shouldn't expect any level of professionalism nor service and also we are actually dealing with people that have their own quirks. This is a matter of being simply polite and the need of over-reacting over trivial matters and simple requests. In any case, I'm ending my discussion here.

In the case of private BnS sales, the buyer is not a customer really, because one can only call a buyer "a customer" when the seller is a legit business doing this for a living. The seller does not do this for a living, and thus, is not trained to be a professional salesman. In private BnS dealings, you are dealing with people with each their own character, emotions and other quirks. They are not trained to be professional sellers, and do not know how to put on the poker sales face and attitude. You cannot honestly expect the same level of service and professionalism in BnS dealings. If you do, it is best you do not buy anything from BnS.

 

[Turbonetics]

I had encountered a few such sellers too.
They seem reluctant to answer just a few questions and expected people who wanted to buy to have full knowledge of the item.
usually i will just stop replying from there and rather give up the deal than to meet such seller.
they have a high chance of putting aeroplane imo.
maybe sometimes they get agitated by some buyers' request and therefore reacted this way.

 

[daredevil123]

First of all, I am not TS. I am just putting my views. As with all my dealings with people in BNS buying or selling, I always deal with politeness and respect. I agree with you we shouldn't expect any level of professionalism nor service and also we are actually dealing with people that have their own quirks. This is a matter of being simply polite and the need of over-reacting over trivial matters and simple requests. In any case, I'm ending my discussion here.

I agree. Buyers can choose to walk away from any deal, just like how sellers can choose to. It is a small matter really. Every person has their level of expection in terms of social etiqutte. If cannot accept the tone, way of dealing, then just walk away. It is as simple as that. Just realize that there are all kinds of people in this world. If everytime you meet one you cannot accept, and kick up a fuss over it, then life will be very difficult.

Advice to TS, just walk away and move on. Do the same for people you cannot "gel" with in the future too. You live longer and better that way.

 

[yeoenghwee]

Wow... Chillax everyone. I hear you all. Like I said I do not mean to start a war or anything equivalent. I do agrees and accept the facts that I might not have done enough research on the product I am buying. At least in term of the remote power management portion. Again, I do not expect the seller to know every single details of his/ her product to answer my questions on B/S in this case also.

Again, usually, those few sellers I met before or at least for myself, I allowed buyer to meet me to test my units or my stuffs if they are unsure. Maybe, it is an expectation which I have set wrongly based on the past transactions I have had. There is nothing more disturbing as in the seller posting my number with the intention of blacklisting me which again is questionable as in what demand did I do for seller to take measures to this extend.

Nevertheless, Lets get the case close. The seller have sold the flash. Am asking the moderator if it is too much to ask if the seller can remove the posting of my number in his posting. Chills

 

[daredevil123]

Again, usually, those few sellers I met before or at least for myself, I allowed buyer to meet me to test my units or my stuffs if they are unsure. Maybe, it is an expectation which I have set wrongly based on the past transactions I have had. There is nothing more disturbing as in the seller posting my number with the intention of blacklisting me which again is questionable as in what demand did I do for seller to take measures to this extend.

Nevertheless, Lets get the case close. The seller have sold the flash. Am asking the moderator if it is too much to ask if the seller can remove the posting of my number in his posting. Chills

Please post the link where he openly did this. Did he post in ClubSNAP?

*Edit* found the thread. Added some comments. Please check it out
http://www.clubsnap.com/forums/showthread.php?t=1452028&p=8984094&viewfull=1#post8984094

 

[Errz]

To TS,

will u still buy after testing and if it does not have whatever function u wanted, would u still buy it? if not, don't u think it is unfair to the seller that has wasted his time to travel and meet up?

its not like u buy things from shop where u can go to the shop and try first . Why not look out for shops that are selling this flash and go test it out before hunting for one in BNS.

 

[virtualme78]

TS is already resting the case, why bother stir things again? So in your case, it is ok to test and not buy when you are meeting in seller's convenience?

To TS, will u still buy after testing and if it does not have whatever function u wanted, would u still buy it? if not, don't u think it is unfair to the seller that has wasted his time to travel and meet up? its not like u buy things from shop where u can go to the shop and try first . Why not look out for shops that are selling this flash and go test it out before hunting for one in BNS.

 

[donut88]

Am I correct to assume that you guys are totally fine with a sales assistant in one of the camera store shouting his head off at you when you ask too many questions, testing different camera bodies, lens, accessories, etc?

U don't get it.

Buying from shop and from a seller is different.

Shop needs to make money to continue its biz. A seller doesn't need to do that, unless he's super desperate and owe loansharks.

A person buying from a shop is called a customer. All the marketing theories are applied to make a customer buy a product.

A person buying from a seller is just a buyer, NOT a customer. No need to apply all marketing theories.

So going by my above explanation, the mentally of sales man and a seller are different.

 

[Errz]

u totally missing the point. simple as that. :bsmilie:

TS is already resting the case, why bother stir things again? So in your case, it is ok to test and not buy when you are meeting in seller's convenience?

 

[donut88]

To me, I'm not giving 2 hoots if the seller is selling because he is offloading for various reasons or his life depended on it. I do not expect to be snapped at over asking a few questions and asking to test the set. Please note I said ASKING not DEMAND.

How many sms could TS and seller exchanged, more than 50? I don't think so... From TS's post, it's likely to be less than 10. Is it necessary to be rude?

Its your ASSUMPTION that the sms is less than 50 and the buyer is polite.

We don't know the whole story.

 

[yeoenghwee]

Hi moderator,

Thanks for the help.

Also thanks to all the people who have contributed their point of view might it be on my side or in general. Also a point to add is I am travelling to meet at seller location and the sms exchange is less than 50.

Again to all, please do not continue the argument as I does not want my case to be an attribute to raise flame and war. Moderator please close the thread. Thanks again and apologise for all the trouble.

 

[Turbonetics]

To TS, will u still buy after testing and if it does not have whatever function u wanted, would u still buy it? if not, don't u think it is unfair to the seller that has wasted his time to travel and meet up? its not like u buy things from shop where u can go to the shop and try first . Why not look out for shops that are selling this flash and go test it out before hunting for one in BNS.

TS was asking for features which I would also asked and decide if I should go ahead and meet. Testing of equipments is a must especially for pre-owned goods.

 

[daredevil123]

Hi moderator,

Thanks for the help.

Also thanks to all the people who have contributed their point of view might it be on my side or in general. Also a point to add is I am travelling to meet at seller location and the sms exchange is less than 50.

Again to all, please do not continue the argument as I does not want my case to be an attribute to raise flame and war. Moderator please close the thread. Thanks again and apologise for all the trouble.

You are welcome. Since you have indicated you do not wish for the arguements to continue, I will go ahead and close this thread.