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West_ray

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The instant email notification for subscribed threads doesnt works. Am i the only one?
 

West_ray said:
The instant email notification for subscribed threads doesnt works. Am i the only one?
We are having some intermittent issues with email from the ClubSNAP server and are actively looking into it.
 

Darren said:
We are having some intermittent issues with email from the ClubSNAP server and are actively looking into it.

referring to the topic of subscribed threads, i used to have 200+ subscribed threads. I've just discovered that the number was reduced to around 17, whether the oldest was 4 weeks old.

What happen to my older subscribed threads ? New feature that removed inactive > 4 weeks old subscribed threads :dunno:
 

caseytan said:
referring to the topic of subscribed threads, i used to have 200+ subscribed threads. I've just discovered that the number was reduced to around 17, whether the oldest was 4 weeks old.

What happen to my older subscribed threads ? New feature that removed inactive > 4 weeks old subscribed threads :dunno:
We had some issues with the database (which was caused by the server disruption on Monday 2nd November) and the thread subscriptions may have been affected/deleted in the database recovery.

We are still checking through the system to see if other things were affected.
 

Darren said:
We had some issues with the database (which was caused by the server disruption on Monday 2nd November) and the thread subscriptions may have been affected/deleted in the database recovery.

We are still checking through the system to see if other things were affected.

Thanks for the update Darren, maybe you should post this in the news section so that other CSes knows about this issue as well. ;)

Cheers
 

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