Singtel Mio...
- Thread starter akangtooch
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akangtooch
New Member
haizzz....:think::angry:
akangtooch
New Member
yah, me too...i just subcribed to some series and rent a video on demand THAT's WHY it is video on demand coz we are demanding for it sooo hard coz not avail lah...hahahaha...
till now, 12:56am March 3, 2010...MIO is DOWN.....:bsmilie:
but my internet is okay....
does this happens to starhub users? (cable tv):think:
till now, 12:56am March 3, 2010...MIO is DOWN.....:bsmilie:
but my internet is okay....
does this happens to starhub users? (cable tv):think:
akangtooch
New Member
my movie rentals (5 movies) :nono:expires today, i only watched one movie....:bsmilie:
akangtooch
New Member
im not at home, is MIO back now??? 
from newspaper
Users experience mio TV hiccups
Wed, Mar 03, 2010
my paper
By SIA LING XIN
UNHAPPY users of mio TV have expressed their frustrations on Stomp, Singapore Press Holdings' citizen-journalism website, about being unable to access the SingTel pay-TV service for at least 24 hours.
Users have also reported problems with their SingNet broadband Internet connections in the last few days.
SingTel offers a mio Home package that bundles mio TV with broadband and home phone-line services.
Marketing manager Sandra Ng, 43, said her mio TV service has been down for three days, disappointing her mother, who follows its drama serials.
At the same time, it has been taking Mrs Ng more than 10 minutes to load a Web page via SingNet broadband, when it used to take "just a few seconds".
She said: "It makes doing basic things like checking my e-mail such a hassle. I usually use the Internet for a couple of hours but, now, I get tired after waiting for just half an hour. We're paying for the service, so I really hope SingTel gets this fixed soon."
Bank executive Bobby Tan, 27, said his mio TV and Internet service have been down for the past two days, and he has "totally no idea why". He called the customer-support hotline but nobody picked up, he said.
When contacted yesterday, SingTel said: "Some customers may be encountering technical difficulties accessing their mio TV. Our engineers are currently rectifying the problem. We sincerely apologise for any inconvenience caused and hope to resolve the issue shortly."
Its spokesman said the problem is "isolated to some mio TV customers", but declined to give the number affected.
It is unclear if the problems with mio TV and broadband are linked, she said.
At the end of last year, SingTel had 155,000 mio TV subscribers and 169,000 subscribers to SingTel bundle plans mio Home and mio Plan (which includes fixed-line, Internet and mobile services).
Users experience mio TV hiccups
Wed, Mar 03, 2010
my paper
By SIA LING XIN
UNHAPPY users of mio TV have expressed their frustrations on Stomp, Singapore Press Holdings' citizen-journalism website, about being unable to access the SingTel pay-TV service for at least 24 hours.
Users have also reported problems with their SingNet broadband Internet connections in the last few days.
SingTel offers a mio Home package that bundles mio TV with broadband and home phone-line services.
Marketing manager Sandra Ng, 43, said her mio TV service has been down for three days, disappointing her mother, who follows its drama serials.
At the same time, it has been taking Mrs Ng more than 10 minutes to load a Web page via SingNet broadband, when it used to take "just a few seconds".
She said: "It makes doing basic things like checking my e-mail such a hassle. I usually use the Internet for a couple of hours but, now, I get tired after waiting for just half an hour. We're paying for the service, so I really hope SingTel gets this fixed soon."
Bank executive Bobby Tan, 27, said his mio TV and Internet service have been down for the past two days, and he has "totally no idea why". He called the customer-support hotline but nobody picked up, he said.
When contacted yesterday, SingTel said: "Some customers may be encountering technical difficulties accessing their mio TV. Our engineers are currently rectifying the problem. We sincerely apologise for any inconvenience caused and hope to resolve the issue shortly."
Its spokesman said the problem is "isolated to some mio TV customers", but declined to give the number affected.
It is unclear if the problems with mio TV and broadband are linked, she said.
At the end of last year, SingTel had 155,000 mio TV subscribers and 169,000 subscribers to SingTel bundle plans mio Home and mio Plan (which includes fixed-line, Internet and mobile services).
akangtooch
New Member
alot of people are affected...
is it back now? :nono:
is it back now? :nono:
Mio - No TV but BB is ok. In fact it has being better for the past few days w/o any DC.
Starhub - TV signal occassionally, lost completely leaving a black or grey out screen. Last for few sec before coming back to normal. Starhub technician say it's my eqpt problem and not their connection or set top box fault. But then my friend from the east also had this problem...:think:
M1 mobile BB on portable wireless router - This one is the most inconsistent... All sort of weird fault. But when it's working (at least most of the time), it a charm.
Starhub - TV signal occassionally, lost completely leaving a black or grey out screen. Last for few sec before coming back to normal. Starhub technician say it's my eqpt problem and not their connection or set top box fault. But then my friend from the east also had this problem...:think:
M1 mobile BB on portable wireless router - This one is the most inconsistent... All sort of weird fault. But when it's working (at least most of the time), it a charm.
My Mio BB ALWAYS drops the connection and I can never surf properly without it being disrupted a couple of times within an hour. And when I do get through (most of the time i don't), the connection magically works for the next half hour then the problem begins again.
I had way less problems with Starhub BB. Too bad my dad just signed the Mio contract, have to endure this crap for another 2 years.
Singtel seems to be having problems everywhere, even the Mobile broadband seems to be slower nowadays compared to M1.
I had way less problems with Starhub BB. Too bad my dad just signed the Mio contract, have to endure this crap for another 2 years.
Singtel seems to be having problems everywhere, even the Mobile broadband seems to be slower nowadays compared to M1.
hobbit6003
Senior Member
I'm still experiencing problems with my MIO Tv, there's no connection at all for the past 3 days!
wildsoyabean
New Member
be nice to them...and u can get discount =).
thats how i dock 10bucks off monthly for my phone plan =)
papajanggo33
Senior Member
MIO still down :angry:. and how did they deduce that the problem is "isolated to some mio TV customers"?
but the BB works fine though..not so bad after all;p
but the BB works fine though..not so bad after all;p
campoes
New Member
I think this is the area where Singtel / Singnet should improve.
The Mio TV has been down since Monday morning, but they are not even putting any notification in their website, nor give auto message in their hotline to inform their customer
I thought something wrong with my setup box, until I found there are some many 'angry' customer voice their frustration in stomp forum.
I hope singnet will come with proper compensation plan for their customer, not 'bo chap' act as if nothing happen
The Mio TV has been down since Monday morning, but they are not even putting any notification in their website, nor give auto message in their hotline to inform their customer
I thought something wrong with my setup box, until I found there are some many 'angry' customer voice their frustration in stomp forum.
I hope singnet will come with proper compensation plan for their customer, not 'bo chap' act as if nothing happen
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