Recommendations for Hard Drive Repair Shops

[ricohflex]

Check - Improper USB drivers or USB ports not enough power to support USB external hard drives.
When you had problems, were you using the:
• (if external hard drive is USB3) the USB3 cable;or
• normal USB cable; or
• the dual plug additional power USB cable

Did the repair shop confirm the price before they recover the data from the hard disk.
If data is important/secret/sensitive then it is up to owner to decide whether to trust the repair shop.

 

[LeeGP]

Great advice! Also with regards to the sensitivity of the data, instead of taking the risk of leaking critical confidential data, you may approach those "proper" data recovery companies. I went to Data Savers Pte Ltd - Seagate Data Recovery Services Singapore www.datasavers.com.sg and got my data retrieved by them. I was given a Non-Disclosure Agreement aka NDA, which they informed and shown me they were using with MINDEF, Data Storage Institute, HSA... that kind of set my mind at ease..

Check - Improper USB drivers or USB ports not enough power to support USB external hard drives.
When you had problems, were you using the:
• (if external hard drive is USB3) the USB3 cable;or
• normal USB cable; or
• the dual plug additional power USB cable

Did the repair shop confirm the price before they recover the data from the hard disk.
If data is important/secret/sensitive then it is up to owner to decide whether to trust the repair shop.