Not receiving email notification of reply from CS

[wizz747]

Hi all,

Is there a problem with CS currently? I started a thread 2 days ago and I haven't received a single email for any of the numerous replies that people made. People replied, I checked out their replies, and people replied again. So basically, I should have received more than 1 email. However, I haven't received ANY emails, not even for the first reply to my thread.

Any help from the moderators would be greatly appreciated. Thanks.

 

[ziploc]

Please post forum related queries in the feedback section. Thread moved.

As for your question, please check your Subscribed Threads under User CP.

 

[ZerocoolAstra]

Hi all,

Is there a problem with CS currently? I started a thread 2 days ago and I haven't received a single emails for any of the numerous replies that people made. People replied, I checked out their replies, and people replied again. So basically, I should have received more than 1 email. However, I haven't received ANY emails, not even for the first reply to my thread.

Any help from the moderators would be greatly appreciated. Thanks.

you can receive email notification for all new replies (posts) to your thread?
I don't see such a setting. Only notification for new private messages.

Anyway if there were such a setting, and there were 100 replies to your thread, wouldn't your inbox be flooded with redundant emails?

 

[wizz747]

you can receive email notification for all new replies (posts) to your thread?
I don't see such a setting. Only notification for new private messages.

Anyway if there were such a setting, and there were 100 replies to your thread, wouldn't your inbox be flooded with redundant emails?

Yes, there is such an option. Go to your User Control Panel or something like that. You don't get emails for EACH reply that someone makes. You get an email only for the first reply, then you don't receive any UNTIL YOU VISIT THAT THREAD AGAIN. Meaning someone replies, you receive an email, 10 more persons reply, you won't receive any email, you visit the thread and you check out the replies of the (1+10)=11 persons. After this, someone (12th person) replies. You shall receive an email.

But I stopped receiving such emails!

 

[wizz747]

Please post forum related queries in the feedback section. Thread moved.

As for your question, please check your Subscribed Threads under User CP.

I checked my Subscribed threads and My Gosh! There are so many threads to which I received replies but I didn't get a SINGLE email from CS. Is that a bug? Please, help.

 

[HomeAtTemasek]

Admin,

There's definitely something wrong with email system of the board.
I did not recieved any email notifcation of PM although the option is set.
Also activation code email is also not being send out.

Thank you

 

[wizz747]

Admin, please help.

 

[+evenstar]

i had this problem few days back when the server was down. service is up and running again for me

 

[wizz747]

i had this problem few days back when the server was down. service is up and running again for me

I just received an email for this reply of yours. Let's hope that the problem is over for me.

 

[dualie]

All email functions seem to be OK now.
Thank you admin.

 

[wizz747]

It seems to be ok for me too now.

 

[Edmund]

Thanks for highlighting. There were some issues with our mail server, things should be back to normal now.

 

[wizz747]

Thanks for highlighting. There were some issues with our mail server, things should be back to normal now.

Yes, things are back to normal now. Thanks.