Looked down by salesman at AMK Hub MS Colour
- Thread starter enlive
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oh yes, my bad, is Jackson.
Fotophilic
Senior Member
I won't want to visit the MSC @ hub. I went there twice , twice wanted to buy something with cash in pocket already, and twice they p**sed me off. But i must state that the service from the MSC near Jubilee is good. So far i really have no problems with them, even as a walk in customer, with or without Florence around.
Just tell you one of my recent encounter (good and bad).
The Good
Before i went for a holiday last year end, i wanted a "multi-purpose" lens. So i went down MSC near Jubilee and wanted to get a Nikon 16-85 VR. Price quoted was $8x0, but no stock. The friendly salesperson helped me called the other shop at Hub to enquire but also no stock. They told me stocks will be in on saturday, so i told them i will be back on saturday then.
I went back to MSC to get the reserved Nikon 16-85 VR on staurday. When i reach the MSC near Jubilee, I found the copy I tested to be very soft. I have tried (belong to friend) at least 2 other copies of the same lens on that body before, so i know what to expect. The salespeople told me that its ok and they have another copy at the Hub. They told me they will give the salesman there a call. So i went there.
Overall, i think they are very helpful and polite.
The Bad
When i reached there. There was one customer there, served by a salesman. There was another salesman about the age of 40 or so there, not serving anyone. But he never came over to ask if i needed help, after having me stood there for sometime. (Fine...) I walked to him and i told him i am here to get the Nikon 16-85 VR. He gave me a blur look and ask me if that lens was a third party lens; he asked me that question twice (WTF!). I told him it's a Nikon. Finally he found the lens and i tested it. Same thing, lens a bit soft but was sharper than the previous one. I thought maybe its the condition or something wrong with my eyes, so actually i decided to buy that lens from there. I detached the lens, and i told him that the lens from this shipment seems a bit soft. After pausing for a while, he gave me that cocky look and tell me the lens is sharp, the problem lies in my camera body (maybe got something wrong or what). I decided not to say anymore, and i thank him and walked off. BTW i bought the camera body from MSC too. He don't even know 16-85 VR is a Nikon lens and he claims to say that the lens is sharp (how does he know the performance of the lens when he don't even know what was it? he never even saw the pictures i tested). What did he took me for? Newbie, knows nothing or an idiot?
What I did eventually
Went to Orient Photo at SLS. Bought that same model lens for $20 more. Was as sharp as i expected it to be. Good service from there.
I will still buy things from MSC, but i would prefer not to get them from the shop at the Hub.
Just tell you one of my recent encounter (good and bad).
The Good
Before i went for a holiday last year end, i wanted a "multi-purpose" lens. So i went down MSC near Jubilee and wanted to get a Nikon 16-85 VR. Price quoted was $8x0, but no stock. The friendly salesperson helped me called the other shop at Hub to enquire but also no stock. They told me stocks will be in on saturday, so i told them i will be back on saturday then.
I went back to MSC to get the reserved Nikon 16-85 VR on staurday. When i reach the MSC near Jubilee, I found the copy I tested to be very soft. I have tried (belong to friend) at least 2 other copies of the same lens on that body before, so i know what to expect. The salespeople told me that its ok and they have another copy at the Hub. They told me they will give the salesman there a call. So i went there.
Overall, i think they are very helpful and polite.
The Bad
When i reached there. There was one customer there, served by a salesman. There was another salesman about the age of 40 or so there, not serving anyone. But he never came over to ask if i needed help, after having me stood there for sometime. (Fine...) I walked to him and i told him i am here to get the Nikon 16-85 VR. He gave me a blur look and ask me if that lens was a third party lens; he asked me that question twice (WTF!). I told him it's a Nikon. Finally he found the lens and i tested it. Same thing, lens a bit soft but was sharper than the previous one. I thought maybe its the condition or something wrong with my eyes, so actually i decided to buy that lens from there. I detached the lens, and i told him that the lens from this shipment seems a bit soft. After pausing for a while, he gave me that cocky look and tell me the lens is sharp, the problem lies in my camera body (maybe got something wrong or what). I decided not to say anymore, and i thank him and walked off. BTW i bought the camera body from MSC too. He don't even know 16-85 VR is a Nikon lens and he claims to say that the lens is sharp (how does he know the performance of the lens when he don't even know what was it? he never even saw the pictures i tested). What did he took me for? Newbie, knows nothing or an idiot?
What I did eventually
Went to Orient Photo at SLS. Bought that same model lens for $20 more. Was as sharp as i expected it to be. Good service from there.
I will still buy things from MSC, but i would prefer not to get them from the shop at the Hub.
uncle Jackson u mention, his head no more hair that one? :think:
loveholics
New Member
That's why I stop buying from MS and start buying from Cathay at peninsular. Very informative and they are willing to let you try out any cam you ask them to show and no monkey business like demanding you to fill-up-one-portion-of-the-warranty-card nonsense. TK photo also not bad. John@Funan service is good but with slightly higher price (maybe about $10~$20)
hisokaka
New Member
still have hair ah, balding abit though :bsmilie:
Limited
Senior Member
John 3:16 is a family business, but they know how business work. Yes their price are higher a little. The young boss, still remember me even I have not go there to buy anything from them for few years. :thumbsup:
xtemujin
Senior Member
I've been buying my cameras from MScolor for many years.
The year 2008 is the last time I'm going down to buy from MSColor.
My case is here.
http://www.clubsnap.com/forums/showpost.php?p=4636534&postcount=422
The year 2008 is the last time I'm going down to buy from MSColor.
My case is here.
http://www.clubsnap.com/forums/showpost.php?p=4636534&postcount=422
wow customer recovery in process...
Cheesecake
Senior Member
guess it is a different case. she posted like... 1hr before u posted this.
wow, MS Colors handling so many customer complaints...
Personally bought quite a bit of equipment from TK Photo, pleasant and helpful staff and their price is reasonable. :thumbsup:
Submarine71
New Member
Company Profile
M S Color was founded in the 1950s under the name of Melim Studio (MS), serving our valued customers in the northern area (Nee Soon, Mandai, Chong Pang and Sembawang) of Singapore. Since its conception, M S Color seeks to provide great products at the best prices, at the same time forge ties with our customers through excellent customer service.
i think they might need to change the slogan if things doesn't improve....
M S Color was founded in the 1950s under the name of Melim Studio (MS), serving our valued customers in the northern area (Nee Soon, Mandai, Chong Pang and Sembawang) of Singapore. Since its conception, M S Color seeks to provide great products at the best prices, at the same time forge ties with our customers through excellent customer service.
i think they might need to change the slogan if things doesn't improve....
hey!
there are 2 MS color shops in AMK. most went to the one just behind the big S-11, in front of Mr Bean (simply means at infront of Jubilee)
the one in hub is well known for looking down on students, not serving customers they they think are poor and not buying, i dunno why.
was recommended to go to the one behind S-11. you can try it, one heaven one hell.
there are 2 MS color shops in AMK. most went to the one just behind the big S-11, in front of Mr Bean (simply means at infront of Jubilee)
the one in hub is well known for looking down on students, not serving customers they they think are poor and not buying, i dunno why.
was recommended to go to the one behind S-11. you can try it, one heaven one hell.
TK also the same lah! There's one old man in this shop also very "pie".:sticktong
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