hi bros, i'm here again to ask for adivce
21 days ago i baught one k5, unluckly i found a blur line on the lcd. on the 2nd day, had just taken less than 20 pics, not performed further check, i brought it to service center.
they soon admited the flaw, told me the would either
1. give me a new body, but need to exchange base of the new one and the puchased one ( by themselves).
or
2. send back to japan for repair, need a week time.
since it sounded so fast, i selected option 2.
at the time i feel ok, it was handled so quickly, and their service was good.
now it's 3 weeks after, they have told me twice "will arrive at this weekend" but nothing happened.
did you ever sent your camera to japan and waited so long?
and now i have questions
1. did you ever be told changing a new body need to swap the base? they said this is to keep the body serial, but now i fell questionable cause ...see below
2. i check the box, which has the same serial number as that of the body has ,,, BUT, now i notice the serial number is printed on a normal label -- no anti whatever high-tech applied -- and sticked to the box. for kit lense, original serial number is different from the new sticked number.
--- since it's only a matter of changing a label, why bother swapping the base?
at that time i had not registered the body yet, they could just took the body and box then gave me a new one. in both cases the have to send one body back to japan, swapping the base make no sense.
feeling bad now
21 days ago i baught one k5, unluckly i found a blur line on the lcd. on the 2nd day, had just taken less than 20 pics, not performed further check, i brought it to service center.
they soon admited the flaw, told me the would either
1. give me a new body, but need to exchange base of the new one and the puchased one ( by themselves).
or
2. send back to japan for repair, need a week time.
since it sounded so fast, i selected option 2.
at the time i feel ok, it was handled so quickly, and their service was good.
now it's 3 weeks after, they have told me twice "will arrive at this weekend" but nothing happened.
did you ever sent your camera to japan and waited so long?
and now i have questions
1. did you ever be told changing a new body need to swap the base? they said this is to keep the body serial, but now i fell questionable cause ...see below
2. i check the box, which has the same serial number as that of the body has ,,, BUT, now i notice the serial number is printed on a normal label -- no anti whatever high-tech applied -- and sticked to the box. for kit lense, original serial number is different from the new sticked number.
--- since it's only a matter of changing a label, why bother swapping the base?
at that time i had not registered the body yet, they could just took the body and box then gave me a new one. in both cases the have to send one body back to japan, swapping the base make no sense.
feeling bad now