Depends on the shop you buy it from. I have no experience with CP so cannot comment. I bought the 17-55 from another shop in 2007. Found there was a problem with back-focus and returned it to the shop within 4 days. No questions asked. The guy went to the back room and came out with another copy and asked me to test and take that if I am happy with it. Now that's what I call service. I still shop there even if the price is a little tad higher.
I got a feeling that the 17-55 is a difficult lens to manufacture because the combination of the zoom range and fast aperture requires very tight manufacturing tolerance. Same reason why the 70-200 mm f/4 has less 'issue' than the f/2.8 version (note the quotes).
To TS - no harm trying to find out if you can exchange the lens. Maybe bring along the test chart and laptop. I suggest if you are doing that, do it during off-peak. Watch out for front or back focus when testing the copy.