altho i personally got burned twice both as seller and buyer i take that as paying lessons and remain as ebayer
points i normally note as buyer : -
1) sellers feedback ( evalute their negative feedbacks esp. )
( note what he has been selling, for all you know he could be selling some kuching kurak items couple of times to build a good feedback profile first than fraud one big time )
( note the last sold item date, see how active the account is )
( cross bidding by friends to create a good profile is not uncommon )
2) insist they buy insurance for the more expensive products and send you a copy of it
3) like most pals here have advised you, try and pay by credit card so you will be protected by chargeback
4) specify sound international courier and ask for tracking number
5) keep all correspondences for online dispute resolution if needed
6) to be very sure, just be a pain, ask for :
- copy of their bank statement ( they can cancel out all the trasaction details )
- verify with issuing bank his existence
7) request for his residing address and contact details, just give him a call to verify
8) always try to keep to protection guidelines suggested by auction sites otherwise they wont entertain your claims or dispute
8) keep all these information, they will help you deal with fraud investigation better.
as seller : -
1) rule of thumb - dont be tempted to sell your items to the following countries :
- lithuania / russia
- indonesia
- china ( can but with caution )
- africa
these are the places you get 99% fraud
2) if the items are expensive, ask them to pay by :
- Telegraphic transfer
- demand draft / money order
3) let them have as much assurance as seller, let them have your issuing bank details, address etc...
4) if they insist on paypal, then you really have to stick to the guidelines given by auction site ( in it they indicate countries they cover, payment procedure etc... )
5) always indicate in your site terms and conditions on payment, shipping procedure ( try and protect yourself by releasing the goods upon payment only but keeping to guidelines strictly )
6) pay alittle more for insurance to ensure your goods arrive in same condition.
7) discuss your doubt with more experience buyer/seller in the forum, they could provide invaluable advice