I'm not very sure abt what most ppl's perception of what 'service industry ought to be' actually.
But personally, I dun dig up 5cents or 1cents change to make up a single digit amount if I have dollar notes.
Imagine, just imagine.... U're working at the cinema counter selling tickets, its a Friday evening and the queue's horrible. The customer in front of u passes u 2x $10 note to pay for a $14 ticket, the customer's friend hops in and say, "Hey wait. Dun pay first. Pay seperately. I need to get rid of my coins." and digs out.... $7 worth of 10cents, 20cents and u have to count them
twice manually (with no coin counting machine available) cos any shortage would simply mean u have to fork outta of ur pay to make up the difference in the shortfall between the registered amount and actual amount. :bigeyes:
Speaking from experience from more than 8yrs ago BTW. :bsmilie: Think of the poor chap who probably have to count them twice over, keep that smile AND serve others quickly.
I believe in a proverb "Do unto others what others would do unto you". Its not a "Customer is King" thingy I feel.
Anyway, just a personal thought. Peace.