Bought a " Lemon" From Courts

[cichlid]

Hi

I bought a camera at Courts yesterday and found out that the charger is not working.
I will call Courts today to see if they can give me a new charger.

I am afraid that Courts may ask me to get it from the Agent which is very troublesome and time consuming. What do you guys think?

Do they have a 7 days exhange or refund?

 

[megaweb]

Yes, they do.

Exchange within 7 days (from date of delivery)
If you don’t love it, don’t keep it. Bring it back within 7 days in the same condition (box, packing, accessories, warranties, instruction and purchase receipt) and we will exchange it for you. Of course, software must be returned unopened.

http://www.courts.com.sg/eCourts/Default.asp

 

[cichlid]

Thanks for the reply, I also found out that they do refund too...

Anyway, they replaced a new charger for me plus pasted a LCD protector on my cam for free.

Furthermore, offerred to paste on my D40 also which i didnt buy from them!:thumbsup:

 

[gomobile]

i quite impress with their after sales recently. brought lcd tv found one stuck pixel and they come and change a new one no question ask. I use to boycott courts one. hahahaha

 

[D100S]

The IT and Camera dept sales people are quite okay. Altho not all know their stuff well, they will always try to help. I bought a notebook 2 years ago and the thing went dead after 3 days. Got an immediate new set as replacement. The thing went dead just 2 weeks before end of warranty... sent back to NEC even tho I lost my receipt. They were as frustrated when the thing did not come back after 2 months. They were about to replace it with a new set. Made a mistake of not being able to come down earlier cos the set came back, motherboard replaced and additional 6 months warranty!