For the benefit of everyone and those with DSLRs who were kicked out or asked to stop shooting, here's my email and the reply they provided:
My email:
From: Jeffrey
Sent: Monday, September 08, 2008 6:47 PM
To:
catherine@sis.gov.sg
Cc:
michael@midaspromotions.com;
stephen@midaspromotions.com
Subject: Unpleasent experience at the best damn tour concert
Hi,
I spoke with your security manager/IC Mr. Raymond this morning regarding a rather unpleasent experience I had at last evening's best damn tour. I find it appropriate that I send a formal email, stating clearly the dismissal of my friend and I from the above mentioned venue.
As soon as the concert start, we decided to move forward and were thus standing on the aisle throughout the duration of the concert. During the interval before the start of the final few songs at about 2215 hrs, we were approached by a male usher of large build and were told to follow him immediately. At no point of time were we given the opportunity to seek clarification as to why we were dismissed from the concert when we obviously did not break any of the stated rules and regulations. The manner in which we were escorted out was also unpleasent and hasty; we chose not to speak to the usher anymore after he ignored our questions. He then told the cisco guard at the premier entrance to deny entry to us if we tried to re-enter.
I am sorely disappointed and feel rather cheated because it is clearly stated on the sistic website that non-flash photography is allowed but videography is not allowed. Having been to several concerts at the indoor stadium before, I understand that SIS takes a strict stance on photography at any event. However, given that the organisers have decided to allow cameras in for this event, I don't see why we were dismissed for taking photographs. For the record, we were using a DSLR, but to dismiss us based on the fact that we were not using prosumer point and shoot cameras is totally ridiculous and discriminatory. To me, a camera is a camera, and if DSLRs are not allowed, why wasn't it clearly stated? Unless a DSLR isn't classified as a camera anymore, kindly enlighten me and I might just comply. If it was stated beforehand that DSLRs are not allowed, I wouldn't have brought my DSLR to the concert and risk being thrown out. FYI, my take is that almost everyone else with a point and shoot camera was in clear breach of the rules and regulations of the concert as the entire venue was marred by the continuous triggering of flash. In addition, just in case you guys do not already know, DSLRs do not have videography capabilities unlike most prosumer point and shoot cameras, so maybe it would've been only fair if the guilty parties of flash photography and videography be thrown out as well.
I feel that the points I mentioned need to be addressed and a favourable reply furnished to me as soon as possible. We paid good money for the premier seats and to be unjustifiably thrown out of the concert to me, is unacceptable.
Regards,
Jeffrey
Their reply:
From: Michael Hosking
To: 'Jeffrey' ;
catherine@sis.gov.sg ;
raymondtan@sis.gov.sg
Cc:
stephen@midaspromotions.com ; 'Kossy Ng'
Sent: Monday, September 08, 2008 10:22 PM
Subject: RE: Unpleasent experience at the best damn tour concert
The use of any form of camera that can be considered ‘professional’ is never allowed for concerts, unless you are an official photographer and have signed an official artist waiver form. This protects a photographer as much as it does an artist.
As event organisers it matters not to me whether fans take photos of artists – these stipulations are laid down by the artist and management.
My understanding is that you were given an opportunity to surrender your camera and be allowed to watch the concert but you refused.
Raymond does not work for me nor my security – he works for the SIS.
Most people understand these issues – I am sorry if the message regarding photography equipment was not made clear on the Sistic web site. I am copying it to Sistic such that in future there will be no ambiguity with respect to recording equipment. Many artists in fact don’t allow ANY form of recording – but given that people pay no attention to this stipulation and use their phones to take pictures and video, some, such as Avril, allow such snaps to be taken as souvenirs. However, this does not apply to equipment capable of taking professional looking shots – since there is no telling where these might end up.
I trust this clarifies.
-----------------------------------------------------
I have yet to reply them. It seems as though their reply is blunt and doesn't address most, if not all of my points. If possible, you guys could help contribute towards my reply which I will be sending out tonight or tomorrow.