My 5R package will only be availablr from 1st April!
I was not informed of that at all.
Anyway the card they gave me later also state that my prepaid package will be forfeited if I did not use them by 30 Jun 2003.
???
Again, this was not relayed to me beforehand and the expiry date was in small print on the card that i get AFTER I paid. I only realised that after I got home from the IT fair crowd madness and took a second look at the card.
I am posting here so that fellow member who bought the package know about the dateline to use up the prints and that i got no reponse after my e-mail.
Below is a cutout from my e-mail:
-----Original Message-----
From:
Sent: Monday, March 17, 2003 11:44 PM
To: 'FotoHub'
Subject: RE: Activation of Online Print Package!
Hi, thank you for your prompt reply,
I am however hopeful that you can activate the 5R package within these few days.
Reason being, I was not informed of such a possible long delay for the 5R package.
Such operational capabilities should be in place before and not after the Promotion.
Further more I had paid the package price in full, I deem it a failure on your company part to honor your deal.
I hope to get a favorable reply soon
-----Original Message-----
From: FotoHub [mailto:enquiry@fotohub.com]
Sent: Monday, March 17, 2003 6:17 PM
To:
Subject: Activation of Online Print Package!
Hi,
We've activated your online account.
You can change your password after you login.
We have only activate your 4R print package.
5R print package will only be activated on 1st April.
Thank you for using our services.
Best Regards,
FotoHub Team
Fotohub.com Pte Ltd
No.1 Raffles Place #03-01
OUB Centre Singapore 048616
Tel: 6533 0433 Fax: 6533 5886
http://www.fotohub.com
** FotoHub ~ From Moments to Memories ~
:angry:
I was not informed of that at all.
Anyway the card they gave me later also state that my prepaid package will be forfeited if I did not use them by 30 Jun 2003.
???
Again, this was not relayed to me beforehand and the expiry date was in small print on the card that i get AFTER I paid. I only realised that after I got home from the IT fair crowd madness and took a second look at the card.
I am posting here so that fellow member who bought the package know about the dateline to use up the prints and that i got no reponse after my e-mail.
Below is a cutout from my e-mail:
-----Original Message-----
From:
Sent: Monday, March 17, 2003 11:44 PM
To: 'FotoHub'
Subject: RE: Activation of Online Print Package!
Hi, thank you for your prompt reply,
I am however hopeful that you can activate the 5R package within these few days.
Reason being, I was not informed of such a possible long delay for the 5R package.
Such operational capabilities should be in place before and not after the Promotion.
Further more I had paid the package price in full, I deem it a failure on your company part to honor your deal.
I hope to get a favorable reply soon
-----Original Message-----
From: FotoHub [mailto:enquiry@fotohub.com]
Sent: Monday, March 17, 2003 6:17 PM
To:
Subject: Activation of Online Print Package!
Hi,
We've activated your online account.
You can change your password after you login.
We have only activate your 4R print package.
5R print package will only be activated on 1st April.
Thank you for using our services.
Best Regards,
FotoHub Team
Fotohub.com Pte Ltd
No.1 Raffles Place #03-01
OUB Centre Singapore 048616
Tel: 6533 0433 Fax: 6533 5886
http://www.fotohub.com
** FotoHub ~ From Moments to Memories ~
:angry: