Many airlines in the EU are obliged to do that too. my fren (in fact, the whole plane) was sponsored by British Airways for accommodation at a 5* hotel near the airportSIA did the right and smart thing.
It paid for its customers to stay at hotels.
It took care of them in a time of crisis.
People remember this.
Other people who travelled on other airlines and were not taken care of by those airlines also observe and remember this (not to fly those other airlines).
SIA got some customers for life after this.
The PR mileage and goodwill that accrues is tremendous.
But not Air France-KLM, the extremely lucky ones got Hotel 81.Many airlines in the EU are obliged to do that too. my fren (in fact, the whole plane) was sponsored by British Airways for accommodation at a 5* hotel near the airport
is it, i remember a newspaper report where a couple, one took sia, one took mas.SIA did the right and smart thing.
It paid for its customers to stay at hotels.
It took care of them in a time of crisis.
People remember this.
Other people who travelled on other airlines and were not taken care of by those airlines also observe and remember this (not to fly those other airlines).
SIA got some customers for life after this.
The PR mileage and goodwill that accrues is tremendous.
This is a great opportunity to show how special, diffferent and excellent SIA is, compared to other airlines.
It depends on whether if you are Asian or Caucasian.is it, i remember a newspaper report where a couple, one took sia, one took mas.
the sia one sit in changi airport and eat cup noodles.
the mas sit in 4 star hotel and eat buffet meals. :bsmilie:
It depends on whether if you are Asian or Caucasian.
But not Air France-KLM, the extremely lucky ones got Hotel 81.
Many airlines in the EU are obliged to do that too. my fren (in fact, the whole plane) was sponsored by British Airways for accommodation at a 5* hotel near the airport
There is no end in sight to this volcanic eruption and it could go on and on and on for a very long period of time. How long exactly? Nobody knows precisely. :dunno:Oh great, when I book my ticket for next month, a few days later they announed that the cabin crew going on strike.....and the ash is back..... faintz....