Dear Sir / Mdm:
Let me first introduce myself. I am a student from Singapore Institute of Management (SIM) studying for a University of London degree (BSc Information Systems and Management). As part of my final year project, I am required to do a research in the information systems arena.
You are invited to participate in this Quality of Service survey. This survey is part of a research to determine the feasibility of a photographic Small and Medium Enterprise (SME) using an online community to provide excellent quality of service. This research also attempt to find out which attributes of online community can be improved so as to achieve that.
Please share with us your views. This survey should take less than 20 minutes of your valuable time to complete.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, please email me at
ryan_ho@speedpost.net.
Thank you very much for your time and support. Please start with the survey now by clicking on
http://www.******.com/TakeSurvey?id=****