Recent content by VEFrankl

No doubt, it's a bit unfair for a consumer to condemn whole of range of a manufacturer's product based on one product only. But we must realised that product is the only point of reference that particular customer has. For example, if someone buys a XXX model car from XX Maker which always...

Better heed your own advice, you could get into serious trouble with that statement about the authorities. "The customer is always right" , that's all I know because I am a consumer and not a manufacturer. And a company who wants to stay in biz knows the customer regin supreme.

Let's be objective. The problem surfaced a while back and I think took Canon too long time to find out the "root of the problem" and you think otherwise. Fair enough. Like I say before, if you tell me a $600 camera cannot last more than 24 months, regardless of specs and features. I for...

Please re-read my message, and do not put words into my mouth. "That E18 problem surface more than a year or even two ago , so why wait till now to offer the free repair, it is because most people have already repaired their camera at a charge, so Canon's liabilities is very much limit? Only...

Rest assured I'm not Stingray21. Fact, his camera didn't last. Fact, it's a Canon. So based on facts he expereinced 1st hand, what's wrong with telling his friends he doesn't believe in Canon anymore. If he doesn't own a Canon and starts bad mouthing it, the it's wrong. What does it...

Please do a search on E18 Canon with Google, and you'll know the problem existed for a long time. My question is what the hell took them so long. KP what? Here's why: "For 2004, Canon projects a group net profit of Y286 billion, up 3.7%. It expects group operating profit to rise 2.3% to...

The fact the the CCD was subcontracted out to another party doesn't mean Canon is not responsible, the sales contract is between Canon and the consumer. Besides, I see nothing wrong with a consumer complaining about an unsatisfactory product, afterall he was the ultimate person who lost the...

Is a user of product supposed set up a poll and collection data before coming to a conclusion? Of course not, his opinion will be based on his personal experience. If his words reflects his experience, I don't see anything world with that. The camera did break down before 2 years due to the...

If a manufacturing/design is confirmed, I would offer free repair right from the start, so in the earlier period Canon was right to offer the exchange program due to a shortage of parts. But why charge the consumer if they opt out of the exchange program, and why charge the conumer when spare...

As far as a consumer is concern, they bought from Canon and Canon should be responsible for the suppliers they used. The consumer go after Canon and Canon go after Sony.

It is a fact that the models affected don't last, due to the CCD problem. What's wrong with making recommendation based on personal experience with a product? Or show frustrations when the product you bought has failed you? I'm one of the lucky ones who got the free repair, I was pleasantly...

Was surfing the net after my A70 went kaput yesterday, purplish screen and out of focus, guess what? Seemed like it's a common defect for A70....one of design and manufacturing, will send the camera for repair and see what they say, if the answer is unsatisfactory.....Canon is in for a...