Agrivar
Senior Member
what pissed me off was the attitude of the recep and the way she answer back to customer. Furthermore I sent the lens on mon. It has been 4 days already. I'm not asking them to get it fixed within 1 wk. What i need them to get back to me is just how long the repair will take and cost. Surely they dont need 4 days or more just to assess the lens rite? Damn pissed.
I took my old panasonic P&S in for some servicing.. the technician also did not call me back until a week later.. but once I agreed on the repair, it took 1 day.
So I think all these companies dont have armies of technicians. They prob have one or two only.. so backlog...