Is a power adapter/cable considered an accessory?

[jazzloo]

At the IT Show in March, I bought a Mustek digital photo frame from a stall - Amconics Technology. 4 months later is stopped working. When brought to their shop at #03-30 Sim Lim Square, I was told that the power adapter/cable is faulty and that I need to purchase a new one at $20 because it is an accessory, therefore not covered by the 12 mths warranty. Accessories have only 7 days warranty. Peggy Yu, the boss, insisted that, like the power charger of a mobile phone, it is not covered by warranty.

I protested that without the power adapter/cable, the digital photo frame doesn't work, so how can it be considered as an accessory, unlike a mobile phone which runs on batteries.

Is Amconics Technology being unfair, or is it to be accepted?

Thanks.

 

[CS TAN]

It really depends on the terms and conditions of the warranty. Normally, power adapter should be considered part of the product but I do understand batteries for example might have a shorter warranty period like 3 months.

If you know the rating of the power adapter, go get a 3rd party one. They will usually have multiple plugs to fit nearly all kinds of connectors.