i was using the fotohub online package.
i upload the picture and choose to collect at 35MM Color lab at 2nd Ave juction.
When i collected my pictures of 4Rs and 5Rs... there were big problem with the border.
I had a minor disagreement withthe counter staff over why it came to be like that. 4R ratio lah... digital ratio lah... I already crop nicely everything ok
He insisted it was my fault.... I was pretty upset and left.
But I felt so angry and short changed.... it was probably my few thousands digital print experience that convinced my self that I was right.
I went back and was served by the manager, Alan. He nicely explained to me the default option is to do fit-in, that why probably I had problems with my prints.
End out the fault was 1/2, 1/2. My 4R ratio was right 4"x6". My 5R ration was wrong. I used the same as 4R when it should be 5"x7"
anyway he was very nice and reprinted my all my 5R for me in 15min. I decline his offer to reprint thr 4R as it was still acceptable.
I was very impressed by his service attitude. He actually took pain to listen to me.
those living near the area. Good place and they use FDI
i upload the picture and choose to collect at 35MM Color lab at 2nd Ave juction.
When i collected my pictures of 4Rs and 5Rs... there were big problem with the border.
I had a minor disagreement withthe counter staff over why it came to be like that. 4R ratio lah... digital ratio lah... I already crop nicely everything ok
He insisted it was my fault.... I was pretty upset and left.
But I felt so angry and short changed.... it was probably my few thousands digital print experience that convinced my self that I was right.
I went back and was served by the manager, Alan. He nicely explained to me the default option is to do fit-in, that why probably I had problems with my prints.
End out the fault was 1/2, 1/2. My 4R ratio was right 4"x6". My 5R ration was wrong. I used the same as 4R when it should be 5"x7"
anyway he was very nice and reprinted my all my 5R for me in 15min. I decline his offer to reprint thr 4R as it was still acceptable.
I was very impressed by his service attitude. He actually took pain to listen to me.
those living near the area. Good place and they use FDI